RESPONSIBILITIES

Work directly with Sales Team, Customer Service and Manufacturing to develop shipping schedules that align with customer s needs and production capacity, ensuring all customers get serviced appropriately while balancing plant staffing plans. Recognizes and appropriately reacts to issues arising from scheduling problems, capacity issues, production fluctuations and component shortages. Maintains and releases workorders using the MRP system. Manage exception reports from SAP. Supports OPSD On-time metrics at 92%+. Proactively communicates order delays and re-promise dates. Act as back up for other Fulfillment roles as needed.

ACTIVITIES

Run COOIS report daily Date orders that require manual review. Troubleshoot orders that have defects and contact appropriate responsible for resolution. Review CS1 Report Determine feasibility on expedite requests Review Customer Service comments on orders that require special management. Review Email Messages for Trouble shooting follow up of orders and shortages Expedite requests Follow up on past due orders etc. Communicate Progress to Sales Representatives and Customer Service on strategic Sales Orders, managing plant communication and messaging. Daily Upload of New Dates for SOs, via upload tool. Date Corrections Date improvements Past Due updates Proactive Delay Notification Participate in Resolution of Component Shortages. Proactively update orders that we will miss Proactively engage Buyers to minimize shortage impact to customers Proactive work with Production leads to prioritizing high visibility Production Orders Research and implement deviations with engineering and quality validation. SAP and MES Data integrity Maintains manufactured part parameters in the MRP systems Provide visibility to team lead when systemic issues arise with MRP settings. Identify orders that don t correctly reflect demand in MES. Monitor and Provide Visibility to Customer Service on Order Management issues that prevent us from servicing customers. (Blocks, incompletions, credit holds, etc.) Participate in Weekly Team Fulfillment Meetings. Run Driver File Shortage and Capacity Report Provide Visibility to High Impact Orders. Participate in cross functional teams to: Coordinate new product launches and Documentation Update Rollouts (refresh, reroll BOMs ) . Testing of IT initiatives for SAP improvements. Implement General Continuous Improvement Initiatives. Evaluate and Manage Rework Requests. Work with technology and Manufacturing to evaluate and quote reworks for customers Coordinate return and SO management with

CS QUALIFICATIONS

Prior Supply Chain experience: Customer service, Fulfillment, Manufacturing Must be willing to take on difficult conversations with Sales and Customer Service when original production plan is met with issues, must have the ability to maintain a positive approach and messaging when dealing with challenging communications. Strong leadership skills with proven leadership success throughout career Working Knowledge of SAP Must be detail oriented with strong organizational skills Proficient with Microsoft Office suite Strong oral and written communication skills Ability to effectively interface with multiple levels of internal and external customers Comfortable initiating and implementing change within an organization Excellent planning and organizational skills, methodical and detail oriented. Detailed, analytical, and results oriented Ability to take complex situations and simplify for straight forward solutions.

DESIRED CHARACTERISTICS

Bachelor s degree from a 4-year accredited university or college, OR with a minimum of 5 years of applicable experience(customer service, fulfillment, procurement etc.) SAP Super User Exceptional team player with Customer First mentality APICS Certification, a plus Compensation The position has a compensation package inclusive of base, bonus (if eligible), benefits, 401k contribution, time off, recognition awards and more. This salary range is $60,000-$76,000.

Benefits and Perks The Highlights:

All around competitive culture where together we strive to: Approach each day with a tenacious curiosity Communicate openly and honestly- internally and externally Work hard, take risks, fail fast learn and move on Embrace diversity and welcome opposing thoughts Empower and develop each other We have an open and inclusive culture where you ll learn and grow through programs and resources like: Quarterly company all employee meetings Management and Leadership development Initiatives and special projects with executive leadership exposure Access to top-notch learning courses through LinkedIn Learning Regular manager check-ins to drive performance and career growth Our more standard benefits Full-time exempt roles have a Permissive Time Off Policy, giving you flexibility to rest, relax and recharge away from work Paid Company Holidays A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance 401(k) retirement program with a fully vested immediate company match Flexible Spending Account options for pre-tax employee allocations Equal Opportunity Employer Current is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided on the basis of qualifications, merit, and business need. At Current, we are Always On and working to improve lives with the industry's most expansive portfolio of sustainable advanced lighting and intelligent controls that reliably meet our customers' needs. 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