Summary of Performance Expectations:

Responsible for the safe, timely, and accurate transport of mail, supplies, equipment, and authorized specimens between CVMC departments and affiliated clinics. Ensures chain-of-custody, HIPAA compliance, and vehicle safety while delivering high levels of customer service. Provides support during emergencies, weather disruptions, and hospital-wide supply chain needs.

Education & Credentials:

Required High school diploma or equivalent. Valid NC driver's license with violations not exceeding health system standards or insurance carrier regulations. Knowledge of

DOT/FMCSA

regulations if operating larger vehicles. Exposure to Lean or continuous improvement practices.

Work Experience:

Required Customer service experience; knowledge of local area preferred. Ability to use mobile devices, route/dispatch apps, and basic email/Outlook.. Preferred Healthcare courier experience; specimen handling or chain-of-custody training.