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Lenovo

Order Fulfillment Professional

Career Insights for Supply Chain Specialist (General)

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What they do

A Supply Chain Specialist coordinates shipments and works to improve supply chain processes at a company or organization. Procures materials and manages order prices and quantities; receives shipments and organizes inventories; forecasts demand, responds to changes in demand, and resolves supply chain issues.

$87,917 / year median in North Carolina

+13% projected growth

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Job Description

General Information Req #
WD00101540
Career area:
Supply Chain Country/Region:
United States of America State:
North Carolina City:
Morrisville Date:
Monday, July 13, 2026 Working time:
Full-time Additional Locations :
United States of America
  • North Carolina
  • Morrisville Why Work at Lenovo We are Lenovo.
We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (
HKSE:
992) (
ADR:
LNVGY). This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements The North American Services Supply Chain organization is seeking a strong candidate for the role of NA Order Fulfillment Specialist. This role within the team is to support in-warranty parts fulfillment for the PC sector of the business. The ideal candidate would be well organized and comfortable with managing multiple tasks including part order backlog, providing ETAs, clean order activities, and responding to emails in a timely manner to support our internal and external customers.
Day to Day Responsibilities include:
Manage daily backlog for in-warranty PC part orders. o Track incoming supply and manage ETAs to customers. o Find alternate sources of supply for hard to source parts. o Identify Incorrect part orders and provide the correct part to order o Highlight help needed parts and work with the Worldwide team to pull in orders with extended ETAs. o Respond to personal and group email box inquiries from the call centers and other internal customer regarding questions about backorders Manage clean order activities to ensure timely parts order fulfillment. o Work with the 3PL to rectify any orders that did not flow correctly. o Work with the inventory team for any needed adjustments on discrepant material.
Basic Qualifications:
Bachelor's degree in supply chain, business, or related field is preferred but not required. Intermediate to advanced skills with Excel, PowerPoint and Outlook required.
Preferred Qualifications:
1-3 years experience in supply chain or service-related field preferred. Must have strong organizational skills and be detail oriented. Be able to effectively communicate and lead discussions with internal & external teams. Power BI skills preferred. We follow a friendly hybrid model with three days a week in the office—great for collaboration and connection! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations :
United States of America
  • North Carolina
  • Morrisville United States of America United States of America
  • North Carolina United States of America
  • North Carolina
  • Morrisville