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Team Lead, Employee Experience
New York, New York, United States
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About TripleLift
We're TripleLift, an advertising platform on a mission to elevate digital advertising through beautiful creative, quality publishers, actionable data and smart targeting. Through over 1 trillion monthly ad transactions, we help publishers and platforms monetize their businesses. Our technology is where the world's leading brands find audiences across online video, connected television, display and native ads. Brand and enterprise customers choose us because of our innovative solutions, premium formats, and supportive experts dedicated to maximizing their performance.
As part of the Vista Equity Partners portfolio, we are NMSDC certified, qualify for diverse spending goals and are committed to economic inclusion. Find out how TripleLift raises up the programmatic ecosystem at triplelift.com.
Overview
At Triplelift, we are looking for a Team Lead, Employee Experience to join our team. This role owns TripleLift's physical workplace and day-to-day employee experience, in our New York headquarters and across our global office footprint: a managed U.S. office plus shared workspace in Chicago, Zurich, London, Paris, and Toronto. (Our India office runs its own on-site team and sits outside this role's current scope.)
You are hands-on: fixing what's broken, restocking what's low, running events, and keeping every office safe and functioning. You also own the strategic side: space planning, vendor contracts, safety compliance, and a direct report. No task is too big or too small.
This is a 5-day-a-week, in-office role based in New York City.
Responsibilities
NYC Headquarters
Run daily walkthroughs of conference rooms, AV, and common areas; fix or escalate issues immediately
Manage guest access, visitor systems, and mail and shipping logistics
Support VIP guests making sure they are welcomed and settled,inclusive of clients, partners and candidates
Order executive meals, restock pantry and coffee daily, and coordinate weekly catered lunches for NYC and Chicago
Plan and assist with the execution of onsite events: all-hands, holiday parties, happy hours, health fairs, and new hire welcomes
Handle minor repairs, furniture moves, and room reconfigurations directly
Global Workplace Operations
Own space planning, seat allocation, and lease renewals across U.S. and international offices, in partnership with Legal, Finance, and People
Maintain safety and compliance across all locations, including
U.S. OSHA
standards; build and test emergency response and business continuity plans
Manage a direct report and onsite or contractor staff to keep workplace service consistent across locations
Lead or support office moves, relocations, and expansions
Vendor Management
Own vendor contracts end to end: negotiate, evaluate performance and pricing, and replace vendors when needed (cleaning, supplies, food and beverage, building services)
Manage the workplace operations budget; track invoices and inventory
Serve as the main point of contact for building management and contractors (HVAC, plumbing, electrical, janitorial)
Requirements
Strong experience in office management, workplace operations, facilities, or hospitality; multi-site or global experience preferred
Experience negotiating vendor contracts and managing a budget
Experience leading office moves, relocations, or expansions
Working knowledge of workplace safety standards and emergency planning
Comfortable operating at both a strategic level (planning, budget, vendor strategy) and a hands-on level (lifting boxes, fixing a whiteboard, stocking supplies)
Strong judgment and ability to work independently with minimal oversight
Clear, professional communication with executives, VIPs, and vendors
Available for occasional evening or on-call needs for events or facility emergencies
Bilingual in Spanish is a plus
US Jobs:
The base salary range represents the low and high end of the TripleLift US salary range for this position. Actual salaries will vary depending on factors including but not limited to experience and performance. The range listed is just one component of TripleLift's total compensation package for employees. Other rewards may include bonuses, an open Paid Time Off policy, and many region-specific benefits.
Pay is based on various non-discriminatory factors including but not limited to experience, education, and skills.
Benefits Available to Eligible Employees Include the following
- :
Medical, Dental & Vision Plans
Flexible PTO
401k w/ employer match
- Full-time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment).
Salary range transparency
$90,000 - $115,000 USD
Life at TripleLift
At TripleLift, we're a team of great people who like who they work with and want to make everyone around them better. This means being positive, collaborative, and compassionate. We hustle harder than the competition and are continuously innovating.
Learn more about TripleLift and our culture by visiting our LinkedIn Life page.
Establishing People, Culture and Community Initiatives
At TripleLift, we are committed to building a culture where people feel connected, supported, and empowered to do their best work. We invest in our people and foster a workplace that encourages curiosity, celebrates shared values, and promotes meaningful connections across teams and communities. We want to ensure the best talent of every background, viewpoint, and experience has an opportunity to be hired, belong, and develop at TripleLift. Through our People, Culture, and Community initiatives, we aim to create an environment where everyone can thrive and feel a true sense of belonging.
Privacy Policy
Please see our Privacy Policies on our TripleLift and 1plusX websites.
TripleLift does not accept unsolicited resumes from any type of recruitment search firm. Any resume submitted in the absence of a signed agreement will become the property of TripleLift and no fee shall be due.
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