Transportation Operations Coordinator Putnam County Council on Aging Ottawa, OH | Full-Time | Monday-Friday Join a mission-driven team dedicated to helping older adults remain independent, active, and connected in Putnam County. Every day, older adults in our community rely on the Putnam County Council on Aging to get to medical appointments, the grocery store, the pharmacy, and community programs. Behind every successful trip is a Transportation Operations Coordinator who helps make it all happen. We're looking for an organized, compassionate leader with strong communication skills, a heart for customer service, and a passion for helping older adults remain independent. This is more than a scheduling position. It's an opportunity to lead our transportation program, support a team of drivers, oversee a fleet of vehicles, and make a meaningful difference in the lives of local seniors every day. This position plays a vital role in ensuring older adults have access to the transportation they need while maintaining a safe, efficient, and compliant transportation program. What You'll Do Coordinate daily transportation schedules for clients and drivers. Supervise, support, and motivate our team of drivers. Communicate with clients, drivers, healthcare providers, and community partners. Serve as a welcoming point of contact by answering phones, greeting visitors, and assisting clients with transportation needs. Coordinate vehicle maintenance and help ensure our fleet is safe, reliable, and ready to serve. Maintain accurate transportation records, reports, and program statistics. Ensure compliance with agency policies, funding requirements, and transportation program regulations. Solve scheduling challenges while providing exceptional customer service. What We're Looking For Enjoy helping people and providing outstanding customer service. Are highly organized and able to manage multiple priorities. Have strong communication, leadership, and computer skills. Are comfortable learning and using scheduling software and other technology. Exercise sound judgment, solve problems effectively, and remain calm under pressure. Can work independently while collaborating with others. Want to make a positive impact in the lives of older adults. Qualifications High school diploma required. Associate's degree in business, transportation, healthcare administration, or a related field is a plus. Relevant experience in transportation coordination, dispatching, logistics, office administration, supervision, customer service, or a related field is preferred. An equivalent combination of education and experience will be considered. Valid Ohio driver's license with a good driving record. Proficient with computers and willing to learn transportation scheduling software. Ability to pass a background check, driving record check, and pre-employment drug and alcohol screening. Experience working with older adults or individuals with disabilities is a plus. Compensation & Benefits Competitive pay (commensurate with experience) Paid holidays Vacation and sick leave Employer funded SEP retirement plan and 403(b) option Supportive, team-oriented work environment The opportunity to make a real difference in your community Why Join PCCOA? At the Putnam County Council on Aging, we're more than a workplace. We're a team committed to helping older adults live safely, independently, and with dignity. Every day, the work you do helps ensure local seniors can access healthcare, essential services, groceries, and opportunities to remain active and connected. Your leadership and organization will have a direct impact on the quality of life of older adults throughout Putnam County. If you're looking for a career where your leadership, organizational skills, and compassion can make a lasting impact, we'd love to hear from you. Apply Today! Submit your resume and three professional references to: Putnam County Council on Aging 1425 E. Fourth Street Ottawa, OH 45875 Applications will be accepted until the position is filled.

Equal Opportunity Employer Pay:

$18.00 - $25.00 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person