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Air Logistics Customer Care Specialist
Career Insights for Logistics Specialist
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Scorecard
Based on Pennsylvania data
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What they do
A Logistics Specialist plans and manages logistics, including the distribution and transportation of supplies, equipment or materials for a company or organization. Develops order schedules and policies, tracks shipments, coordinates storage and works with suppliers and transportation companies. Implements efficient and cost-effective transportation and distribution systems.
$70,745 / year median in Pennsylvania
-3% projected decline
Job Description
Air Logistics Customer Care Specialist at Abacus Solutions Group Air Logistics Customer Care Specialist at Abacus Solutions Group in HOLMES, Pennsylvania Posted in 2 days ago.
Type:
full-time Abacus is seeking a dedicated and enthusiastic Air Logistics Customer Care Specialist in Media, PA. This role involves managing client interactions, coordinating air logistics operations, and ensuring seamless customer experiences. Abacus Solutions Group is a family-owned leader in workforce and talent solutions with over 80 years of experience. We are known for our supportive culture and long-standing client partnerships; Abacus offers more than just a job-we provide a path to lasting career growth with trusted employers nationwide.
Responsibilities:
Client Communication:
Serve as the main contact for customer inquiries, providing information on air logistics services.
Shipment Coordination:
Monitor and manage air shipments, ensuring timely and accurate delivery.
Issue Resolution:
Address and resolve shipment discrepancies or issues promptly.
Documentation:
Prepare and process necessary shipping and customs documentation.
Coordination:
Collaborate with internal teams and external partners to ensure smooth logistics operations.
Data Management:
Maintain accurate records of shipments and update relevant systems with current information.
Qualifications:
Education:
Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.
Skills:
Excellent communication, organizational, and problem-solving skills.
Technical:
Proficiency in Microsoft Office; familiarity with logistics software is a plus.
Attributes:
Detail-oriented, customer-focused, and able to thrive in a dynamic environment.