CSP\nHunker, PA\n5 DAYS AGO\n22649742\nSummary\nHunker, PA\nIn-Person\nCompetitive Salary\n0 Years Experience\nHigh school graduate or equivalency certificate (GED)\nNo Commission\n40.

00 hours per week / Day Shift / Full-Time\nDescription Provides operational support through the coordination of the quality, service and administrative functions in the pickup and delivery area. Responsible for the dispatch of transportation equipment in accordance with the Linehaul plan to minimize costs and ensure service integrity. Performs process checks to ensure regulatory compliance. Essential Functions Monitors facility reporting metrics related to service, safety, cost and quality on a daily basis. Investigates potential performance issues and addresses with Business Contacts and Authorized Officers (BC/AO). Reviews inaccuracies in generated reports with appropriate parties to include administrative staff and BC/AOs. Ensures errors are corrected in appropriate systems and verifies accuracy of metrics reported\nCommunicates with BC/AOs of Independent Contractors (ICs), Independent Service Providers (ISPs) and temporary agency employees regarding day-to-day operations including IC/ISP requested load plan changes and implements these changes into the Vision/VRP systems. Reviews operational metrics with BC/AOs that will affect daily planning and performance including service and customer satisfaction\nInvestigates customer service complaints to include disputed deliveries, missing packages, early and late pickups, etc. Communicates resolved issues with customer directly to ensure customer satisfaction\nEscalates unresolved issues with BC/AOs to appropriate management\nMaintains and updates vehicle maintenance information on all temporary and/or company-owned assets. Responsible to ensure contractually agreed upon standards and Department of Transportation (DOT) requirements are adhered to for both company and vendor equipment\nCreates and maintains files for company and vendor equipment and ensures that all relevant insurance and maintenance documents are accurate and up to date.\nCreates and maintains files in accordance with DOT regulations for all drivers (IC, ISP and Temporary)\nAssists in the development and implementation of the corrective action plans if any discrepancies or violations are found in the Business Control Self Assessment (BCSA) tests for the appropriate area\nCoordinates the dispatch of linehaul transportation equipment. Accurately enters all dispatch events into the online system to ensure timely delivery and pickup of trailers. Completes yard inventory to verify location of equipment\nInvestigates and reports linehaul schedule delays, accidents and equipment failures and implements contingency plans which ensure on-time load delivery in the event of an en-route trailer breakdown or accident\nMay perform driver release audits as assigned (Contractor model stations only)\nMay organize, plan and/or execute driver training classes\nPerforms other duties as assigned Minimum Education High school diploma or GED required; Bachelor's degree in , Business, Logistics or a related area preferred Minimum Experience Administrative support, customer service or dock operations experience preferred Knowledge Skills and Abilities Customer service skills necessary to effectively and professionally respond to requests and issues\nTime management, organizational and multi-tasking skills necessary to work in a fast-paced team environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals\nVerbal and written communication skills necessary to communicate with various audiences\nAbility to read, interpret and draw conclusions from numerical data and written information\nSoftware skills, including use of Microsoft Office software and web-based applications\nKnowledge of concepts, practices, procedures and transportation regulations used in Pickup and Delivery and Linehaul field operations, including Department of Transportation (DOT) regulations Job Conditions May work in hot and cold temperatures\nMay work in an area with loud noise and fumes\nMay have lift or carry up to 20 pounds\nMinimal travel required

Preferred Qualifications:

Pay:

Additional Details:

25 hours: Sunday

Thursday:
6:00am
11:00am
The desired location for this position would be Hunker, PA.

Employees will be required to work at the FedEx location five days a week. For details on our comprehensive benefits, click here Please click \"Apply\" on PaCareerLink and see \"Follow-Up Instructions\" Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com. Applicants have rights under

Federal Employment Laws:

Know Your Rights\nPay Transparency\nFamily and Medical Leave Act (FMLA)\n

Employee Polygraph Protection Act E-Verify Program Participant:

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice (bilingual)\nRight to Work Notice (English) / (Spanish)\nE-Verify Notice (bilingual)\nRight to Work Notice (English) / (Spanish) EOE, including disability/VETs Additional Details How To Identify Potential Job Scams

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Build:

19.4.112 (6/11/2026 6:38:33 AM) |

Server:

LIEDCPRWBCWD003

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