Cross Catholic Outreach is a Catholic ministry with an ecumenical staff of Catholic, Protestant, and Eastern Orthodox believers working in unity to provide food, water, housing, education, orphan support, medical care, micro-enterprise, and disaster relief, and the love of our Lord Jesus Christ to the poorest of the poor in more than 30 countries around the world. We believe strongly in unifying Christians in this mission of mercy, and we believe that creating a welcoming work environment for all Christian faiths is essential to achieving our ministry goals. Best Christian Workplace Certified 2026

Position Title:

PCS Logistics Coordinator Department:

Parish and Community Services (PCS)

Position Location:

Hybrid, with seasonal on‑site presence at distribution center/National Box of Joy Screening Center (during Box of Joy peak season and as needed) Reports to:

PCS Administrative and Operations Manager Position Summary:

The PCS Logistics Coordinator provides day-to-day operational and administrative support for the Box of Joy Ministry and Food Packing Events. Working closely with the PCS Logistics Manager, this position helps to coordinate domestic shipping, warehouse and screening-center activities, inventory, vendor communications, data tracking, and other operational needs. The Logistics Coordinator is responsible for ensuring that logistics activities are organized, documented, and completed accurately and on schedule. This position will communicate with volunteers, staff, dioceses, parishes, vendors, carriers, and other partners and will assist in identifying and resolving logistical issues. The ideal candidate is highly organized, detail-oriented, dependable, and proactive, with the ability to manage multiple priorities in a fast-paced environment while providing excellent service to both internal and external stakeholders.

Educational or Certification Requirements:

Associate's degree in business, logistics, operations, administration, or a related field required; bachelor's degree preferred, or commensurate experience.

Experience Requirements:

Minimum 1-3 years of experience in logistics, coordination, or customer service. Experience coordinating shipments, inventory, volunteers, events, or vendors is a plus. Equivalent combination of education and experience may be considered at the discretion of management.

Knowledge, Skills, & Character Required:

Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of the ministry. Feels a calling to serve God through serving Cross Catholic Outreach in this capacity. Believes in and supports the mission and ministry of Cross Catholic Outreach and agrees with the conduct policies and conduct expectations of Cross Catholic Outreach. Preferred to have knowledge of the Catholic Church and the structure of Catholic parishes and schools. Ability to interact across all organizational levels; professional, joyful, service-oriented demeanor. Strong organizational skills; able to manage multiple projects and deadlines; proactive problem solver. Proficient in written and verbal communication; Spanish-speaking a plus; public speaking comfort and coaching ability. Demonstrates initiative and follows through on assigned responsibilities. Ability to identify problems, research solutions, and escalate issues appropriately. Ability to maintain accurate records, reports, and documentation. Comfortable working with spreadsheets, databases, and other technology used to track logistics and operational activity. Ability to work independently while also functioning effectively as part of a team. Ability to maintain confidentiality and exercise good judgment. Proficiency with Microsoft Office (Excel, Word, Outlook, PowerPoint) and Google Docs. CRM experience is a plus. The position will be working nights/weekends/extended hours as needed. This position requires the ability to perform physically demanding work. Essential functions include frequent standing, walking, bending, stooping, kneeling, and reaching. The employee must be able to regularly lift, carry, push, and pull materials weighing up to 50 pounds, with or without reasonable accommodation. Experience with performing inventory cycle counts or audits is a plus. Willing and able to travel domestically and internationally, possibly 1 to 3 times per year, for conferences, events, and a vision trip to international Cross Catholic Outreach project sites. This position may require occasional domestic and/or international travel to attend meetings, trainings, conferences, or organizational events. Travel may be conducted by airplane, automobile, bus, or other reasonable means. Travel frequency is expected to be limited and scheduled in advance when possible. Essential Duties & Responsibilities Assist with Box of Joy Logistics from sign-up and collection through screening center delivery and preparation for international shipment, including coordinating domestic transportation and tracking shipments. Support Box of Joy inventory and materials management, including ordering and receiving supplemental items, organizing materials, and assisting with inventory counts and reconciliation. Communicate with participating locations regarding shipping instructions, schedules, tracking information, and logistical questions. Assist with communication for parishes/communities actively participating in Box of Joy and Food Packing Events; shipping requests, responding to inquiries, and coordinating resources. Coordinate day-to-day warehouse and screening-center operations, including supplies, equipment, inventory organization, carton movement, and operational readiness. Collaborate with PCS, Donor Program Services, Marketing, and other departments to support Box of Joy, Food Packing Events, and other logistics-related initiatives and ensure timely communication and coordination. Contribute to logistics policies/standard operating procedures (SOPs) that standardize engagement processes and activities related to Box of Joy and Food Packing Events. Support and assist with the creation and execution of in‑land shipping strategy, inventory control, and transport from participating locations/dioceses to the Box of Joy hub; engage 3rd‑party carriers and overland freight bookings. Assist with warehouse facilities and tools/resources; direct on‑site operations to meet cost, productivity, accuracy, and timeliness goals. Collaborate with the Logistics Manager on inventory control, ordering bulk supplies, and shipping of materials required per food packing event or Box of Joy needs. Set up the food packing supply bin for each food packing event. Clean up and replenish supplies after events. Uphold organizational protocols for donor/volunteer/vendor records and documentation; share constructive feedback to improve processes/strategies. • Forklift operation certification is a plus. • Other duties as assigned.

Pay:

$23.55 - $27.26 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Application Question(s): Must be able to have flexible schedule during peak season.

Experience:

Logistics:

2 years (Required)

Domestic Shipping :

1 year (Required)

Operations :

1 year (Required)

Chain Supply:

1 year (Required)

Microsoft Excel:

3 years (Required) Inventory control: 2 years (Required) Ability to

Commute:

Miami, FL 33172 (Required)

Work Location:

In person