A Vendor Manager manages relationships with a company's vendors and oversees vendor procurements or sales performance. Manages vendor contracts. Tracks and reports on vendor sales performance. Manages procurement records and inventories. May assist with training provided to vendors to support product sales or services.
Vendor Manager •This is a hybrid role, requiring three (3) days/week onsite. Candidates local to Rocky Mount, NC only, please
Description:
Our client seeks a tech-savvy Vendor Manager to lead complex vendor relationships, enforce contracts, and drive performance. This hands-on role coordinates multiple vendors, resolves issues early, ensures accountability, and aligns work to client goals.
Responsibilities:
Supports vendor relationships across client modernization and operations as a key point of contact partnering with senior program leadership on complex or escalated issues. Manages multiple contracts simultaneously ensuring vendors meet all deliverables milestones service levels and quality expectations Oversees contract compliance including SOW obligations financial terms data requirements reporting and performance metrics Partners with Procurement Legal Operations Project Teams and Budget teams to support contract amendments renewals RFP development and evaluations Coordinates across internal teams IT Product BA Testing OCM Operations to ensure vendor work aligns with client goals and program priorities Identifies risks early and supports escalation and issue-resolution processes contributing to corrective action plans. Reviews vendor deliverables for completeness and alignment coordinating with technical SMEs for deep technical validation. Ensures vendors follow security compliance integration and data standards required by the client. Supports cross vendor coordination by identifying dependencies and raising alignment needs to senior program leadership. Maintains accurate and current documentation on contract status performance risks and payment approval workflows Supports vendor accountability by monitoring deliverables milestones and service levels and by coordinating with senior leadership on performance concerns. Supports financial tracking activities including invoice validation and burn rate monitoring. Monitors vendor resource usage and enhancement hours ensuring accurate categorization proper documentation and adherence to approved budget and scope. Translates technical issues risks and impacts into clear and actionable communication for leadership Supports planning and procurement activities and supports vendor evaluations efforts.
Required Skills/Knowledge/Experience:
Vendor management for complex technology contracts, Required 5 Years Experience with state government procurement and contracts, Required 5 Years Managing multiple IT vendors across modernization and operations, Required 5 Years Contract interpretation, SOW analysis, and compliance support, Required 5 Years Crossteam coordination (IT, business, product, testing, operations), Required 5 Years Vendor performance management and escalation handling, Required 3 Years Technical fluency (systems, integrations, data, testing), Highly desired 3 Years Financial and contract lifecycle management, Highly desired 3 Years Experience in government, modernization programs, or regulated environments, Desired 3 Years Continuous improvement of vendor processes and performance, Desired 2 Years Education Bachelor's degree in business public administration information systems contract management or related field Equivalent professional experience accepted Certifications in contract management procurement vendor management or project delivery are beneficial but not required Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration! #
ASTIT Job Type:
Contract Pay:
$72.00 - $75.00 per hour
Benefits:
Dental insurance Health insurance Vision insurance Application Question(s): How many years of experience do you have managing complex technology projects? How many years of experience do you have managing multiple IT vendors across modernization and operations? How many years of experience do you have with vendor performance management and escalation handling? How many years of demonstrated experience do you have with contract interpretation, SOW analysis, and compliance support? How many years of experience do you have with cross-team coordination (IT, business, product, testing, operations)? Are you a U.S. Citizen or Permanent Resident?
