Logistics Specialist

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company's innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 13,000 people around the world and serves customers in more than 100 countries. The company had 2025 revenue of approximately $8.8 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.

Description The Logistics Specialist, to be based in Kingsport, TN, is responsible for ensuring that all shipments are processed timely and accurately and delivered in a way that exceeds our customer expectations. This role to be placed in the rail operations team with potential to be moved to support other modes as needed. He/she will utilize SAP systems to plan, tender, and monitor that all shipments are correct and processed in a timely manner from plant and warehouse locations. He/she will utilize knowledge of systems and experience to investigate operational problems and to ensure that the operational activities are provided to internal and external customers in a reliable, timely and effective manner. The employee's commitment to work safely and with integrity in all daily activities is essential.

Responsibilities

• Partner with Supply Chain to evaluate customer order priority and optimize capacity and equipment allocation accordingly.
• Provides expertise on functional and cross functional teams, special projects, etc. Develop capabilities and knowledge of procedures to work directly with functional groups to obtain resolution.
• Identify, support, or implement process design/modifications identified as result of audits, Lean, six-Sigma, digitization ideation, or other initiatives.
• Improve transport planning effectiveness via development and/or enhancement of planning models, processes, and tools. Share Best Practices with planning community.
• Lead or serve as Logistics Representative on cross functional teams or S &OP.
• Provide back-up for other planning/specialists positions; actively participate in training and sharing knowledge with others.
• Develop and maintain in-depth knowledge of key customers, suppliers, and products in area of responsibility.
• Proactively monitors carrier tender acceptance and routing guide usage identifying trends and service improvement opportunities.
• Provide feedback regarding carrier performance at meeting requested shipping dates.
• Provides in-depth analysis of delivery reliability data and monitors for on-going systemic issues.
• Identifies recurring service failures to key customers and escalates with Supply Chain Manager/Supervisor and Logistics Procurement Managers.
• Identify opportunities to improve cost and carriers service levels to meet customer demands.
• Develop delivery alternatives to meet customer delivery requirements (expedite, swap options)
• Drive resolution to urgent customer needs as well as responding to nonconformance/complaint resolution.
• Additional responsibilities to be added based on assigned modeQualifications Bachelor's degree (Logistics, Supply Chain, or Business Related preferred) from an accredited college or university. Preferred Skills
• Industry experience preferred
• Experience/Job Knowledge/Expertise
• preferably work experience in a similar environment or capacity.
• Planning and Organizing
• should possess excellent planning and organization skills to accomplish specific goals and/or tasks.
• Initiative
• should be proactive in looking for ways to improve existing processes/tasks to create a more effective working environment within operations. He/she should proactively communicate shipment exceptions and solutions.
• Leadership
• should portray strong interpersonal and communication capabilities when dealing with internal and external partners. He/she is expected to manage operational issues to ensure that service levels are of acceptable standards and quality.
• Computer Skills
• Working knowledge of Microsoft Office; SAP R3; other related software applications preferred.
• Communication Skills
• should be effective with both written and verbal communications.

He/she should interface with internal departments such as Rate audit, Procurement, Customer Service, Supply Planners, Claims Representative, Logistics ComplaintBenefits Your total rewards go far beyond a competitive salary. When you join Eastman, you gain access to an exceptional suite of programs designed to protect your health, grow your wealth, and fuel your career. Compensation & Incentives

• Base pay plus performance-based incentive opportunities that let you share in our success. Health & Wellness
• Comprehensive medical, prescription-drug, and dental coverage—paired with a Health Savings Account option to help you save tax-free dollars for care today or in the future.
• A robust menu of voluntary benefits—including vision, optional life, critical-illness protection, and more—so you can tailor coverage to fit your life.
• Holistic wellness support: financial-planning tools, family-building assistance (adoption, pregnancy, and fertility resources), parental leave, and confidential Employee Assistance Program counseling. Retirement & Financial Strategies
• 401(k) with a company match—plus an additional annual retirement contribution from Eastman to accelerate your long-term savings. Time Away
• Eleven paid holidays, one personal day, paid time off, and paid vacation to recharge, celebrate, or handle life's moments. Growth & Development
• Access to mentorship, learning resources, and leadership programs that empower you to thrive in your current role and chart the next steps in your career.

At Eastman, we invest in the whole you—so you can bring your best self to work every day and build a future you're proud of. Eastman Chemical Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, pregnancy, veteran status or any other protected classes as designated by law. Eastman is committed to creating a powerfully engaged workplace, where everyone can contribute to their fullest potential each day.