Business Operations Associate

Business Operations Associate 30798 Kingsland Boulevard, Brookshire, TX 77423 From $18 an hour - Full-time From $18 an hour -

Full-time Location:

Houston, TX Job Type:

Full-Time, In-Person Starting Pay:

$18.00 per hour About Us K Pack Co. is a leading plastic wholesaler and fabrication company headquartered in Los Angeles, California. We are seeking a reliable, organized, and customer-focused Business Operations Associate to support our Houston warehouse operations. This position plays a critical role in customer service, order fulfillment, logistics coordination, and inventory management. Key ResponsibilitiesCustomer Service & Communication Respond professionally to customer emails and inquiries in a timely manner. Address customer questions, concerns, and service requests while maintaining a high level of customer satisfaction. Build and maintain positive relationships with customers and business partners. Order Processing Process daily customer orders accurately and efficiently. Verify order details and ensure timely entry into company systems. Coordinate with internal teams to ensure smooth order fulfillment. Logistics & Transportation Coordination Communicate with transportation and shipping companies regarding deliveries and pickups. Track shipments and follow up on delivery schedules. Resolve transportation or delivery issues promptly to ensure customer satisfaction. Documentation & Shipping Administration Prepare and manage shipping documentation, container paperwork, customs duties, and related records. Coordinate container arrivals, unloading, and movement to and from the warehouse. Maintain accurate records and compliance with shipping requirements. Warehouse & Inventory Management Monitor inventory levels and maintain accurate stock records. Conduct inventory checks and assist with stock replenishment planning. Support warehouse organization and operational efficiency. Facility Responsibilities Serve as a warehouse keyholder and assist with opening and securing the facility as needed. Help maintain a safe, clean, and organized work environment. Qualifications Strong organizational and multitasking skills. Excellent written and verbal communication abilities. Proficiency with Microsoft Office, email, and basic computer systems. Ability to work independently and take ownership of responsibilities. Previous experience in customer service, warehouse operations, logistics, or wholesale distribution is preferred but not required. Bilingual (English/Spanish/Vietnamese) is a plus. Compensation & Benefits Starting pay: $18.00 per hour Full-time, in-person position 90-day probationary period Performance review conducted after probation period, with opportunity for wage adjustment based on performance and contribution Career growth opportunities within a growing company We are an E-Verify employer and accept student visas (OPT/STEM OPT) as well as sponsoring green cards and H1B if needed. How to Apply Apply on Indeed or please send resume to sam@kpackco.com, csr@kpackco.com If you are dependable, detail-oriented, and enjoy working in a fast-paced environment, we encourage you to apply and become part of the K Pack Co. team.

Pay:

From $18.00 per hour

Work Location:

In person