A Logistics Coordinator coordinates processing and distribution of supplies, equipment or materials for a company or organization. Develops order schedules, tracks shipments and deliveries, cultivates relationships with suppliers, monitors supply quality; may supervise warehouse operations and staff.
SAP (intermediate), Microsoft Excel (advanced), SharePoint (intermediate), Freight Quoting (advanced), Export Documentation (advanced)
Contract Type:
W2
Duration:
6 Months (May extend)
Location:
Neenah, WI•54956 (#LI•Onsite )
Pay Range:
$20/hr•$24/hr #
LP Job Summary:
We are seeking a Customer Service & Export Operations Specialist to manage customer inquiries, order processing, shipment coordination, and export documentation. This role will work closely with customers, vendors, Procurement, warehouse teams, and carriers to ensure accurate and timely order fulfillment.
Key Responsibilities:
Handle customer inquiries, order issues, and problem resolution. Process and maintain accurate order and material information using SAP, SED, Excel, and SharePoint. Prepare and transmit required export documentation. Coordinate shipments, freight quotes, consolidation, and delivery schedules. Support standard/non-standard picks, sales order entry, tentative pricing, and alternative sourcing. Research and resolve customer claims and repair-related issues. Provide backup support for export activities and ensure seamless operational coverage. Meet established service and shipping deadlines.
Must-Have Skills:
Experience in customer service, logistics, procurement, order management, or export operations. Proficiency with SAP, Microsoft Excel, Word, and SharePoint. Strong communication, organization, and problem-solving skills. Ability to work independently and accurately in a fast-paced, deadline-driven environment. Strong customer service and stakeholder coordination skills.
Industry Experience:
Experience in manufacturing, logistics, supply chain, distribution, procurement, or international/export operations is preferred.
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in Tech Staffing As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
