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WL
WOW LOGISTICS COMPANY LLC
Logistics Support Specialist
Entry-Level JobVerifiedNo experience needed
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Based on Wisconsin data
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What they do
A Logistics Specialist plans and manages logistics, including the distribution and transportation of supplies, equipment or materials for a company or organization. Develops order schedules and policies, tracks shipments, coordinates storage and works with suppliers and transportation companies. Implements efficient and cost-effective transportation and distribution systems.
$62,564 / year median in Wisconsin
-4% projected decline
Job Description
Logistics Support Specialist Corporate Office - Neenah, WI 54956 Apply Overview Position Type Full Time Apply Description Who We Are Joining the WOW Logistics team means becoming part of a culture that inspires employees to reach their full potential and rewards exceptional performance based on merit. These are among the values contained in the Little Orange Book , the foundation of our culture. As we enter an exciting phase of growth, new and existing employees have a tremendous opportunity to grow alongside the company as it scales. How Your Role Fits In The Logistics Support Specialist provides administrative and operational support to the transportation team by accurately entering load information into the Transportation Management System (TMS), monitoring shipment statuses, communicating with carriers on load statuses, and escalating service issues to the appropriate team member. This position plays a critical role in ensuring load data integrity, shipment visibility, and proactive issue resolution throughout the transportation process. What you'll do: Generate and email the daily available load list to carrier network. Create loads in the TMS. Schedule pick-up and delivery appointments through scheduling portals, phone calls, and email. Verify accuracy of shipment details including pickup and delivery appointments, rates, commodities, equipment requirements, temperature requirements and special instructions. Enter carrier and customer pricing and tender loads to assigned carriers. Update shipment records and maintain accurate load and rate documentation throughout the load lifecycle. Execute load status checks through email, texting, or phone calls. Update status of loads in TMS and any relevant customer systems. Maintain visibility by proactively contacting carriers for updates. Escalate any scheduling, customer order discrepancies, or carrier service failures to appropriate team members. Gather and enter carrier tracking information each day. Collaborate with Transportation Coordinators to provide administrative support when needed. Create and maintain high level of satisfaction with all customers and carriers.