Job Title:

\nCustomer Experience Internship, Managed Logistics\n

Department:

\nCustomer Service & Contact Center Operations\n

Country:

\nUnited States of America\n

State/Province:

\nArkansas\n

City:

\nLowell\n

Full/Part Time:

\nPart time\n

Job Summary:

\nUnder close supervision, this position will gain hands-on experience providing an exceptional customer experience. This role learns to embody a customer-centric focus and partner with internal teams to provide timely communication and a high-quality experience. This role will gain exposure to operational workflows, relationship management, and technology integration within a transportation setting.\n

Job Description:

Key Responsibilities:

Gain exposure and understanding of the transportation industry
Work with a managed client base to continuously improve shipment operations, such as automated tracking, online booking/shipment management, communication on accessorials, and offering solutions based on shipping patterns and needs
Build an understanding of operational considerations (capacity, seasonality, pricing, etc.), key performance indicators, and customer needs that influence freight movement, growth opportunities, and customer interactions
Observe and practice account management strategies through understanding J.B. Hunt service offerings, market impacts, and scorecards to be able to identify correlated solutions J.B. Hunt can provide
Learn about the technology and tools J.

B. Hunt leverages to streamline workflows and enable customer access to order management\n

Qualifications:

Minimum Qualifications:

Currently enrolled in an undergraduate degree program OR graduate degree program in good standing at an accredited college or university.\nMust be able to work 15-20 hours a week during the school semester.\n

Preferred Qualifications:

Junior or Senior level preferred\nAbility to adapt to a dynamic work environment and shifting priorities and directives\nProficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, etc.)\nWillingness to work flexible hours\nThis position is not eligible for employment-based sponsorship.\n

Compensation:

\nFactors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company's bonus and incentive plans, as applicable and in effect from time to time.\n

Benefits:

\nThe Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.\n

Education:

\nGED (Required), High School\n

Work Experience:

Job Opening ID:

\n00631915 Customer Experience Internship, Managed Logistics (Evergreen) (Open)\n\"This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\"\nJ.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.\nFortune 500 experience. Career advancement. Nationwide relocation possibilities.\nHeadquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.\nWhy J.B. Hunt?\nJ.B. Hunt is a leading transportation and logistics company for one simple reason

our people.

The career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.\nWhat are we looking for?\nJ.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our team. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level.\nJ.B. Hunt is proud to serve individuals of all abilities. If you need assistance completing your application, please contact us at people.support@jbhunt .\nJ.B. Hunt Transport, Inc. affirms its belief in equal employment opportunity for all employees and applicants for employment in all terms and conditions of employment. J.B. Hunt is committed to both the spirit and the letter of affirmative action law and continues its good-faith efforts to comply with all applicable government laws and regulations. The company is committed to basing employment decisions on the principles of equal employment opportunity. J.B. Hunt will recruit, hire, compensate, offer benefits to, upgrade, train, layoff, terminate, and/or promote individuals without discrimination in regards to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a qualified individual with a disability, status as a protected veteran, or other bases by applicable law.\nJ.B. Hunt Transport, Inc. offers reasonable accommodation in the employment process for individuals with disabilities. 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