.Analyst III, Service Parts Quality Mobis Parts America, LLC. Fountain Valley, CA Job Details $62,518.54
85 a year 1 hour ago Benefits Paid holidays Health insurance Dental insurance Tuition reimbursement Vision insurance 401(k) matching Paid sick time Qualifications Microsoft Word Presentation software Spreadsheets Writing skills Word embeddings SQL Query management Excel data analysis Full Job Description .Analyst III, Service Parts Quality We are searching for an experienced .Analyst III, Service Parts Quality at our Headquarters facility. Hyundai MOBIS Parts America We think creatively and keep challenging ourselves to help create a new future and eventually make humankind's dreams a reality. Ready for the challenge? Who We Are Tomorrow's most advanced automotive technology is being envisioned today at MOBIS Parts America (MPA). A subsidiary of Hyundai MOBIS, we are a top leading automotive parts supplier. MPA provides after-sales service parts support for Hyundai Motors, Kia Motors, and Genesis. In addition to the distribution of genuine service parts, the MPA Accessories division develops accessories for Hyundai, Kia, and Genesis
- which are installed on new vehicles in the United States and Canada.
Description The Parts Quality Analyst is responsible for overseeing supply chain operations quality assurance activities to include over-packing procedure process, part picking accuracy/location issues,carrier performance analysis to meet customer requirements and KPI's within MPA Supply Chain quality, packaging, Lean team, transportation & SCM strategy guidelines. Position will liaison with parts compliance specialists, packaging engineer, transportation team, Lean team and PDC managers. Key Responsibilities Publish and distribute the following reports weekly, PDC shortage by location, PDC error & shortage trend, over-pack report and weekly claims trend. (20%) Provide weekly updates of PDC shortage by location report/share results with PCS and PDC managers. Track and identify locations with increasing trend shortage rates, work in collaboration with PCS to follow processors generating shortage rate for corrective action. (20%) Create monthly deep dive analysis/performance decks for PDC processor performance, to identify root cause and countermeasures. (20%) Create dealer deep dive analysis/performance decks for dealer damage, shortage, wrong part claims, identify dealer claims submission trends to support dealer visits and collaborative interfacing with PDC, transportation team and carriers. (20%) Publish carrier performance decks for monthly/quarterly meetings with transportation team and carriers. Identify challenging dealer, route issues for corrective action. Create tracking tools, and ad hoc reports as requested. (15%) Document and maintain a robust process for controlling inbound repack, monitor results identify parts with insufficient packaging from suppliers, maintain repack standards & SOP's, flag parts for inbound inspection, coordinate efforts with packaging engineer. (5%) Key Performance Indicators Monitor and identify process quality issues, identify negative trends and proactively communicate these trends to appropriate decision makers and stakeholders. Accuracy and timely creation of analytical reports that capture area specific performance regarding damage/shortage/wrong part information. Maintain neat, clean, orderly, safe, secure work storage areas at HQ. Performs special project work as required at the direction of management. Work Schedule & Travel Requirements Monday through Friday, 8:00 am
- 5:00 pm Minimal overnight travel (up to 10%) by land and/or air.
Required Qualifications Education Requirements Bachelor of Science or Arts in Supply Chain Management or related discipline preferred. Experience Requirements 4-6 years of prior work experience that is directly related to the assignment. Experience in business analytics preferred. Advanced SQL knowledge and understanding of creating queries. Advanced MS Excel, PowerPoint, and Word skills. Skills Advanced experience with Microsoft Excel is required. Excellent verbal and written communication skills is required. Excellent organizational skills (Reports and Timelines) Experience with Access or other SQL is required. Employment Type
- Non-Exempt Compensation
- Annual Salary , $62,518.54
- 92,214.85 Hyundai Mobis Parts America
- Benefits We offer a competitive benefits package for full-time employees which include: Medical, Dental, and Vision 401K with employer matching Tuition Reimbursement Paid Vacation, Paid Sick Days and Paid Holidays Mapped career plans; we believe in developing and promoting our talent!
Company Discounts & more! Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
