Senior Product Support Analyst - Wakulda

The Boeing Company

•

Brisbane

•

PERMANENT

Updated 09/10/2026

Job Description

Job Summary

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Location:

Brisbane

Category:

Business Support

Position Type:

Permanent

Job Reference:

BOE/1943979

Attachments:

No File Attached

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The Opportunity

In partnership with the ADF and the Commonwealth, Boeing Defence Australia (BDA) provides aircraft maintenance and upgrades, component maintenance solutions, technical support, mission-critical infrastructure support and training on some of the most capable surveillance, command, control, and combat platforms in the world.

Boeing Defence Australia is looking to resource a Senior Product Support Analyst to support the Wakulda program. Wakulda is a core component of the Royal Australian Air Forces air defence surveillance network operated by the RAAF in Williamtown, New South Wales and Edinburgh, South Australia. Developed and sustained by Boeing Defence Australia, Wakulda is a complex, integrated air defence command and control system which receives, interprets and consolidates data from over 250 defence and civil radars and other sensors.

The successful candidate will possess the following personal attributes:

Team-oriented, influential, and likes a challenge

Leverages diversity and inclusion to foster innovative thinking and effective solutions

An excellent communicator who can think outside of the box

The Wakulda Senior Product Support Analyst is a member of the Joint Systems Capability. In this role, you will work within the Wakulda Integrated Logistics Support team in the development and maintenance of support system solutions for the Wakulda program, with a specific focus on developing and managing the Logistics Support Analysis (LSA) and Logistics Support Analysis Record (LSAR).

Key Responsibilities

Logistics Support Analysis (LSA)

Expertise:

Maintain and update the Logistics Support Analysis Record (LSAR), a comprehensive technical database storing all data collected through Logistic Support Analysis (LSA)

Conduct Candidate Item Identification and Classification

Perform Failure Modes and Criticality Analysis (FMECA)

Execute Reliability Centred Maintenance (RCM) Analysis and Develop and maintain Level Of Repair Analysis (LORA)

Perform Spares Range and Quantity Analysis and Rationalisation

Analyze and rationalize Support & Test Equipment (S&TE) Range and Quantity

Establish and maintain the LSAR database with accurate and up-to-date information

Additional Responsibilities:

• Assess impacts of system changes and effort required to update support system artifacts
• Perform support systems analysis for design changes and upgrades
• Develop products and services to support the system through-life
• Work closely with Wakulda engineers and Execution Leads to ensure timely and accurate completion of tasks
• Ensure the LSAR is maintained as the authoritative source for all logistics support information
• Desirable Experience/Qualifications

To be successful, you will have:

Minimum of 6 -10 years of experience in logistics support, supply chain management, or integrated logistics support (ILS)

Formal qualification or demonstrated experience in delivering successful logistics/support systems analysis

Experience working with Logistics Support Analysis Records (LSAR) and maintaining technical databases

Experience working in a Product Support Analysis environment using industry-recognized tools (e.g., OmegaPS, SLICwave, eLES/eMRD, or similar)

Experience following

MIL-STD-1388, DEF

(AUST) 5691/5692, GEIA-STD-0007C Logistics Product Data

Current or Eligibility for an Australian Government Security Vetting Agency (AGSVA) Defence Security Clearance

Applicants must be Australian Citizens to meet Defence security requirements.

Whats on offer?

BDA provides people, expertise, process and tools to manage aircraft design, repair and continuing airworthiness capabilities supporting program execution and growth opportunities. Forward looking, BDA has developed a Capability Plan to meet our defence customers evolving needs, both in Australia and internationally.

Boeing values the health and wellbeing of our employees and offer true flexibility including working from home, compressed work weeks, and opportunities for part time arrangements, allowing you to balance your career with what is important to you outside of work.

This roles offers flexible working conditions once probation has passed successfully with a minimum requirement of 3 days per week in the office.

Other benefits:

Work on cutting edge projects with opportunities to work across platforms.

Attractive remuneration and annual bonus.

Formal mentoring and training as well as on the job learning.

Formal reward and recognition program.

Access discounts for health insurance, travel and accommodation.

Paid study leave, paid parental leave and Defence leave.

Salary packaging options available.

Health and wellbeing benefits including annual flu vaccinations and Employee Assistance Program.

Social and community groups.

BDA works with strong links with our global Boeing community and we strongly encourage collaboration with our international counterparts.

We are committed to building an inclusive workplace. Female applicants, people of Aboriginal or Torres Strait Island descent and veterans are encouraged to apply.

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

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