Operations Officer First General Bank - 2.5 Arcadia, CA Job Details Full-time $65,000 - $92,000 a year 2 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Computer operation Customer communication Computer literacy English Cross-selling Compliance management Business Administration Business Full Job Description This position is primarily responsible for supervising, organizing, and directing the daily operations of the branch operation staff. Additionally, the individual will recommend and implement policies and procedures.

Summary of Job Responsibilities:

Direct and supervise activities of new accounts desks and tellers to ensure quality and efficient customer service. Ensure bank policy and procedures are being followed to avoid/minimize operations loss. Solve problems for customers and staff. Ensure compliance with all applicable federal and state banking laws and regulations, including BSA, Regulations CC, D, DD, E, etc. Cross-sell other bank products and services. Provide training for staff members. Perform other duties or assignments as assigned.

Qualifications:

College degree in business or finance preferred. Minimum of five (5) years branch operation management in a commercial bank preferred. Bilingual English and Mandarin preferred.

Physical Requirements:

Ability to sit or stand for extended periods; ability to move throughout the branch to supervise staff and assist customers; ability to operate a computer and standard office/banking equipment; ability to communicate effectively, verbally and in writing, with staff and customers; ability to occasionally lift and move up to 10 lbs (e.g., files, supplies).

Location:

1127 S. Baldwin Ave., Arcadia, CA 91007 First General Bank is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. If you require a reasonable accommodation to complete the application process, please contact Helen Yeung, AVP / HR & Admin Officer, at

Job Type:

Full-time Pay:

$65,000.00 - $92,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person