Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Rainbow bridge illustration

Find your next move.

Your current job is just the starting point. See where workers like you actually went next.

Powered by real career transition data in the U.S. labor market over the past 20 years. How it works

Requires a free account

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

The Hertz Corporation

Operations Excellence Analyst- Customer/Employee Experience

Job Description

A Day in the

Life:

The Operations Excellence Analyst is responsible for reviewing operational data and initiative progress, gathering feedback from field teams, identifying risks or gaps, and supporting clear communications, playbooks, and governance materials that help leaders stay aligned and operators focus on the right priorities. _This role will be required to work from our office in Atlanta, GA at least 3 days per week._ The starting salary for this role is $80,000, commensurate with experience.

What You'll Do:

+ Analyze proposed initiatives, operational performance, and field feedback to determine alignment with enterprise priorities, the 2027+ operations experience, and expected impact on DOE, NPS, and employee satisfaction

+ Lead or co-lead specific initiatives under the guidance of an Operations Excellence leader

+ Support the development of weekly operations playbooks, field communications, executive updates, and other mechanisms that provide operators with clear and consistent priorities

+ Maintain initiative inventories, governance materials, decision logs, scorecards, and implementation calendars that create transparency across work affecting Operations

+ Collect and synthesize feedback from frontline employees and field leaders to identify execution risks, communication gaps, competing priorities, and opportunities for simplification

+ Track initiative milestones, adoption measures, operational outcomes, and follow-up actions to support timely escalation and informed decision-making

+ Other duties as assigned

What We're Looking For:

+ Bachelor's degree required + 1+ years of experience in data analytics, data science, or a related field within a business or advanced academic environment preferred

+ Proven ability to identify, extract, manipulate, and analyze data to drive operational improvements, optimization, and reporting through dashboards and visualizations preferred

+ Intermediate proficiency with Microsoft Office applications, including Excel, Outlook, and Teams

+ Strong written and verbal communication skills with the ability to translate complex concepts for diverse audiences

+ Highly organized, detail-oriented, and innovative, with the ability to work independently and manage priorities in a fast-paced, deadline-driven environment

What You'll Get:

+ Up to 40% off the base rate of any standard Hertz Rental

+ Paid Time Off

+ Medical, Dental & Vision plan options

+ Retirement programs, including 401(k) employer matching

+ Paid Parental Leave & Adoption Assistance

+ Employee Assistance Program for employees & family

+ Educational Reimbursement & Discounts

+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

•

US EEO STATEMENT

•At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health and Wellness Programs
Review key factors to help you decide if the role fits your goals.
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
64
out of 100
Average of individual scores