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Process Improvement Specialist - Six Sigma Black Belt
Career Insights for Process Manager
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Based on Illinois data
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What they do
A Process Manager develops and manages business processes and process improvements, or manages processes in production or manufacturing. Identifies and creates processes that support the objectives of a business. May implement and manage business process improvements across operational departments in a company.
$105,922 / year median in Illinois
-4% projected decline
Job Description
at CVS Health in Northbrook, Illinois, United States Job Description We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. This position is classified as hybrid to be filled in either Scottsdale, AZ., Irving, TX., Hartford, CT., Northbrook, IL . OR Woonsocket, RI. Additional locations may be considered by management
•There are no Visa sponsorships available for this role
•CVS Health has an exciting opportunity to join our Pharmacy Services Finance Operations team as a Process Improvement Specialist. The Process Improvement group within PS Finance manages a variety of cross-functional strategic and operational initiatives. Initiatives could include, but are not limited to strategic assessments, targeted assessments, process improvement, value stream mapping, opportunity identification, workshop facilitation, root cause analysis, drafting corrective actions, developing control plans, and helping with FOX (Finance Operations Excellence) a fast-paced and highly collaborative approach to problem solving. CVS Health strives to continuously innovate around how we deliver outstanding customer service and improved operational efficiency. The ideal candidate will be a colleague who is curious by nature, comfortable working with data and enjoys problem solving.
+ Leads process improvement (PI) opportunities with relevant deliverables: process maps, baseline performance metrics, root cause analysis, recommended actions, and control plans.
+ Participate in strategic and lead targeted assessments and support relevant deliverables: framing, data collection, analysis / interpretation and recommendations / report-out.
+ Run FOX topics with relevant deliverables: problem statement, story / narrative, root cause analysis (5 why's), corrective actions (as applicable), supporting questions and facilitate the live call.
+ Utilize
FOX , DMAIC , LEAN
, 8D and other relevant methodologies in delivery of results.
+ Ability to act as an improvement / change agent, supporting efforts from identification through delivery and validation of results.
+ Develop project charters in conjunction with Subject Matter Experts (SME's) and stakeholders, edit an To view full details and how to apply, please login or create a Job Seeker account