Marketing, Sales & Service Sales Operations Analyst•Dealer Policy & Administration 위치 Warren, Michigan (+) Show all locations •) Hide all locations 직무 유형 Full time 게시됨 7 23 2026 Job Requisition

JR-202615179

설명 The Sales Operations Analyst•Dealer Policy & Administration supports the execution, governance, and administration of GM dealer policies, contractual activities, and operational programs that enable the success of the Sales, Service, and Marketing organization. This position will play an important role serves as a key liaison between Field Teams, Dealers, Legal, Marketing, and internal business partners to ensure compliance with the Dealer Sales and Service Agreement (DSSA), maintain critical policy resources, support licensing requirements, and drive operational excellence through reporting, analytics, and process improvement initiatives. Key Responsibilities Serve as a primary resource for GM Field Teams, the Dealer Contractual Group (DCG), and Dealers regarding dealer policies, forms, letters, and processes related to the Dealer Sales and Service Agreement (DSSA). Support project management activities and reporting requirements for strategic initiatives, including dealer network and dealer data verification processes. Analyze data and operational performance metrics to identify trends, opportunities, risks, and process improvements across sales and dealer operations. Maintain and administer the GM Dealer Policy Library, ensuring timely publication and communication of policy updates, bulletins, and reference materials. Support the renewal and maintenance of GM state dealer licenses in compliance with applicable state regulations and legal requirements. Coordinate and administer HireRight background screening activities for the Dealer Contractual Group. Manage access governance activities, including permissions administration and semi-annual access reviews for SharePoint sites and shared mailboxes. Support annual dealer network projects through data analysis, reporting, document preparation, stakeholder coordination, and supplier engagement. Manage all Dealer Domain Name Change Requests and ensure timely resolution and communication to stakeholders. Develop and implement operational initiatives that enhance Sales, Service, Marketing, and dealer support processes. Build and maintain strong working relationships with internal and external stakeholders, including Legal, Marketing, Sales, Information Technology, Suppliers, Agencies, and Dealer partners. Create presentations, dashboards, and executive summaries to support leadership reviews and business planning activities. Lead Information Lifecycle Management (ILM), Records Information Management (RIM), and Business Continuity Planning (BCP) activities across multiple business functions to ensure compliance and operational readiness. Support continuous improvement efforts by identifying process efficiencies, improving controls, and standardizing business practices. Perform other duties and special projects as assigned. Required Qualifications Bachelor's degree in Business Administration, Marketing, Sales, Operations, Communications, or a related field. 3+ years of experience in Sales Operations, Dealer Operations, Business Administration, Project Coordination, or a related field. Strong analytical and problem-solving skills with experience interpreting business data and reporting metrics. Experience managing multiple priorities and meeting deadlines in a fast-paced environment. Strong written and verbal communication skills with the ability to communicate effectively across all organizational levels. Demonstrated ability to work independently while collaborating with cross-functional teams. Knowledge of dealer operations, contractual processes, or automotive retail business practices is preferred. Preferred Qualifications Experience supporting dealer-facing programs or automotive field operations. Knowledge of GM dealer policies, dealer network operations, and the Dealer Sales and Service Agreement (DSSA). Experience with SharePoint administration, access governance, ILM, RIM, and compliance-related activities. Familiarity with project management methodologies and business process improvement practices. Experience working with Legal, Compliance, Sales, and Marketing organizations. GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.) 이 직무는 하이브리드 직무로 분류됩니다. 즉, 선발된 지원자는 특정 근무지로 주 3일 이상(또는 관리자가 지정한 다른 빈도로) 특정 근무지로 출근해야 합니다. 이 직무는 리로케이션 혜택을 받을 수 없습니다. 모든 리로케이션 관련 비용은 최종선정 된 지원자가 부담해야 합니다. 다양성 정보 General Motors는 법적으로 금지된 차별을 배제하는 것은 물론 포용성과 소속감을 진정으로 장려하는 직장이 되기 위해 노력하고 있습니다. 당사는 다양성이 보장되는 환경에서 직원들이 역량을 발휘하고 우리 고객을 위한 더 좋은 제품을 개발할 수 있다고 믿습니다. 따라서 입사에 관심 있는 사람이 있다면 포지션별 주요 업무와 자격을 확인하고 본인이 보유한 기술과 능력에 부합하는 모든 포지션에 적극적으로 지원하기를 장려합니다. 지원자는 채용 과정에서 역할 관련 평가(해당하는 경우) 및/또는 채용 전 스크리닝을 통과해야 합니다. 자세한 정보는 GM 채용 과정 안내 를 참고하십시오. 공평한 취업 기회 선언 (미국) General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다. 자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다. 숙소 (미국 및 캐나다) General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 Careers.

Accommodations@GM.com 으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요. 지금 신청하세요 구하다 저장됨 [Open sharing options] [Share] 관련 작업 구하다 저장됨 Taguig City, National Capital Region (Manila) SSM Global Ops CoE•CarBravo Consultant 구하다 저장됨 Remote Chevrolet District Manager Parts and Service 구하다 저장됨 Remote Chevrolet District Manager, Parts & Service•Ventura, CA 마케팅, 영업 및 서비스 Team 마케팅, 영업 및 서비스 팀의 일원으로서 여러분은 고객 경험에 초점을 맞추고 브랜드, 충성도 및 소프트웨어 지원 서비스를 성장시킵니다.