Position Title:

Operations Analyst Work Location:

1501 Nowell Rd, Raleigh, NC, 27607

Assignment Duration:

12

Months Work Arrangement:

Onsite Business Compliance Specialist The Business Compliance Specialist supports business compliance remediation, audit readiness, documentation quality, and process adherence by partnering with business teams and Quality Assurance & Regulatory Affairs (QARA). This role helps ensure records, supporting documentation, training evidence, and operational processes are complete, accurate, organized, and ready for review. This position operates within the business organization and works with QARA to strengthen compliance controls, reduce risk, support ongoing intake, and improve audit readiness

Compliance Control Checks:

Conduct standard reviews of submitted compliance documentation to confirm adherence to internal procedures, documentation standards, and applicable regulatory expectations.

Internal Review & Documentation:

Review project documentation, installation records, product-related documentation, training records, and supporting materials to ensure completeness, accuracy, and audit readiness before submission to QARA or business review processes.

Change Management Support:

Represent business operations in change-management discussions by providing operational supporting documentation updates and helping ensure implementation activities align with established QARA guidance.

Audit Preparation:

Partner with QARA to prepare for internal and external audits by confirming records, training evidence, process documentation, and supporting materials are complete and organized.

Documentation Management:

Maintain, organize, and update compliance-related records, checklists, process documents, meeting notes, action logs, and supporting documentation.

Issue Identification & Follow-up:

Identify documentation gaps, process risks, control deficiencies, or compliance concerns and coordinate follow-up actions through closure with appropriate business owners.

Cross-functional Collaboration:

Work with Project Operations, Project Managers, Order Management, Commercial, Finance, Procurement, and technology partners to promote clear handoffs and consistent compliance practices.

Reporting & Visibility:

Provide updates on compliance review progress, backlog remediation activities, open risks, documentation gaps, issue resolution status, and audit-readiness actions.

Process Adherence & Improvement:

Support updates to work instructions, checklists, and training materials to improve consistency, reduce rework, and strengthen operational controls. Success in this role looks like Compliance checks are completed consistently and documented clearly. Records submitted for review are complete, accurate, and easy to validate. Audit preparation materials are organized, current, and ready when needed. Process gaps are identified early and tracked through closure. Business teams have clear guidance on compliance expectations and required documentation. Backlog remediation activities and ongoing compliance intake are supported without creating additional compliance delays or rework. What you'll bring Bachelor's degree in Business Administration, Quality, Compliance, Operations, Healthcare Administration, Finance, Accounting, or a related field. Experience supporting business compliance, quality review, project operations, audit readiness, documentation control, or regulated business processes. Strong attention to detail with the ability to review records for completeness, consistency, and accuracy. Ability to define problems, identify practical solutions, and follow through to completion. Proficiency with Microsoft Office, Word, Excel, PowerPoint, Outlook, and Teams. Ability to use Excel to organize information, review data, track open items, and support reporting needs. Candidates should have intermediate Excel Skills (XLookup, Sorting & Filtering Data, Creating Pivot Tabels). Clear written and verbal communication skills with the ability to work across multiple teams. Strong organization skills and the ability to manage competing priorities and tight timelines. Comfort working with process documents, checklists, training records, audit evidence, and issue logs. Professional judgment, confidentiality, and the ability to escalate risks or gaps appropriately.