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Johnson & Johnson Services, Inc.

Operational Excellence Co-Op

Entry-Level JobVerifiedNo experience needed

Career Insights for Process Manager

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What they do

A Process Manager develops and manages business processes and process improvements, or manages processes in production or manufacturing. Identifies and creates processes that support the objectives of a business. May implement and manage business process improvements across operational departments in a company.

$104,272 / year median in North Carolina

+3% projected growth

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Job Description

Job title Operational Excellence Co-Op Function Career Programs Sub function Non-LDP Intern/Co-Op Category Intern/Co-Op, Non-LDP Intern/Co-Op (C) Location Wilson / United States of America Date posted Sep 02 2026 Requisition number
R-095579
Work pattern Fully Onsite This job posting is anticipated to close on Sep 10 2026. We may however extend this time period, in which case the posting will remain available on www.careers.jnj.com to accept additional applications. Description At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com . As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Career Programs Job Sub Function:
Non-LDP Intern/Co-Op Job Category:
Career Program All Job Posting Locations:
Wilson, North Carolina, United States of America Job Description:
The incumbent will support Business Excellence and continuous improvement initiatives across the organization. Working collaboratively with Operations, Quality, Supply Chain, Engineering, and other support functions, the incumbent will assist in identifying opportunities to improve efficiency, streamline processes, and enhance overall business performance through the application of Lean and Six Sigma methodologies. The position offers hands-on experience in process improvement, data analysis, project management, and change management within a manufacturing environment. The incumbent will contribute to initiatives focused on waste reduction, process optimization, performance management, and continuous improvement culture development. The successful candidate should demonstrate strong communication and interpersonal skills, a willingness to learn, and the ability to work effectively in a cross-functional team environment. Key Responsibilities Support continuous improvement projects using Lean, Six Sigma, and Business Excellence methodologies. Assist with process mapping, value stream mapping (VSM), and identification of improvement opportunities. Help develop and maintain project plans and track progress of improvement initiatives. Participate in Kaizen events, brainstorming sessions, and other continuous improvement activities. Support Lean and Six Sigma certification projects, including Yellow Belt initiatives. Assist with Lean Maturity Assessments, benchmarking activities, and best-practice sharing. Create and maintain dashboards, scorecards, visual management tools, and performance metrics. Support the development of training materials, standard work documents, databases, and educational resources. Collaborate with employees across multiple departments to drive process improvements and support business objectives Education & Experience Currently pursuing a Bachelor's degree in Engineering. Completed or in process of their third year of undergraduate studies. Minimum GPA of 2.8 Preferred Skills Interest in process improvement, operational excellence, and problem solving. Basic understanding of Lean, Six Sigma, or continuous improvement concepts. Strong analytical and organizational skills. Effective verbal and written communication skills. Ability to collaborate with individuals at all levels of the organization. Proficiency in Microsoft Office applications, including Excel, PowerPoint, Word, and Visio. Familiarity with statistical tools such as Minitab is a plus. Core Competencies Collaboration and teamwork Continuous learning and growth mindset Initiative and ownership Integrity and Credo-based decision making Strong interpersonal and communication skills Adaptability and problem-solving capabilities Permanently authorized to work in the U.S., must not require sponsorship of an employment visa (e.g., H-1B or green card) at the time of application or in the future. Students currently on CPT, OPT, or
STEM OPT
usually requires future sponsorship for long term employment and do not meet the requirements for this program unless eligible for an alternative long-term status that does not require company sponsorship. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers . Internal employees contact AskGS to be directed to your accommodation resource. #
BioNCEiC Required Skills:
Preferred Skills:
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