We are looking for a Operations Analyst to join our growing team. You will be offered a competitive hourly rate of $22.29/ hour. We will also provide you a comprehensive benefits package. As a Operations Analyst you will be responsible for for standard transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include processing mail (including deposits) and providing quality service and operations support for internal business partners and external clients. Job expectations include operating with a standard level of independence, and escalating complex issues to leadership to minimize risk. Responsibilities of the
Operations Analyst:
Performs standard transaction processing and reconciliation according to the established written guidelines and procedures Responds to client inquiries via numerous channels to support operational efficiency and quality client service Performs basic research, follow-up and resolution of routine research requests Identifies potential issues in daily operational tasks and escalates risk concerns, as needed Provides general operational support including mail sorting, and mail distribution Needs to have professional presence, respond to emails in a professional manne