Operations Analyst (1148)

Operations Analyst (1148) at Sharp Decisions Operations Analyst (1148) at Sharp Decisions in Secaucus, New Jersey Posted in 5 days ago.

Type:

full-time

Job Description:

Jersey City, NJ Contract to Hire Hybrid W2 Only • No 3rd Parties Role Overview Support the Cyber Data Operations team by monitoring the production batch stream cycle of CyberDW, diagnosing job failures, and escalating issues according to protocol. This role is responsible for creating playbooks and SOPs, coordinating with the Cyber Data team on production releases and active issues, and driving organizational efficiency through business process analysis and data-driven decision-making. Production Job Types Monitored ETL Jobs CDQ Jobs QA Jobs DLP Jobs Event Monitoring Jobs Key Responsibilities Production Monitoring Monitor the production batch stream cycle of CyberDW on an ongoing basis. Diagnose job failures across ETL, CDQ, QA, DLP, and event monitoring pipelines. Escalate failures according to established protocol and timelines. Playbooks & SOPs Create and maintain operational playbooks and standard operating procedures. Document processes and decision trees for recurring production issues. Ensure documentation remains current following production releases. Release Coordination Coordinate with the Cyber Data team on production releases and active CyberDW issues. Support cross-functional communication during incident triage and resolution. Process Improvement Analyze business processes and identify operational improvement opportunities. Support data-driven decision-making to enhance operational performance. Apply process mapping and project management tools to track and deliver improvements. Skills & Qualifications Must-Have SQL Relational Databases Core Skills Batch Stream Monitoring ETL Job Management Incident Diagnosis & Escalation SOP / Playbook Authoring Business Process Analysis Process Mapping Data Interpretation Cross-Functional Collaboration Analytical Problem-Solving Project Management Tools Nice to Have Python Cyber / Security Domain DLP Operations Data Warehouse Support QA Job Monitoring Soft Skills Strong Attention to Detail Clear Communication Organizational Skills Business Context Awareness