Executive Casino Host – Middle Eastern Market (Planet Hollywood Las Vegas)

Executive Casino Host â€" Middle Eastern Market (Planet Hollywood Las Vegas) Las Vegas, NV Job Details Full-time 16 hours ago Qualifications Revenue growth Email marketing Computer operation Customer relationship building Guest relations Phone communication Arabic Greeting customers Regulatory compliance English Mid-level Client relationship development Decision making Direct mail Productivity software Business Communication skills Full Job Description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

The Executive Casino Host increases gaming revenues and profits by cultivating designated customer segments through increased visitation and play consolidation. Creates guest loyalty to Caesars Palace Las Vegas by building lasting relationships with valued gaming customers and effectively utilizing targeted marketing techniques.

HOW YOU WILL CREATE THE EXTRAORDINARY

Maintain close relationships with targeted guests through regular in‑person and phone contact. Greet guests on the casino floor and participate in social events, promotions, and special programs. Anticipate guest needs and coordinate arrangements including accommodations and transportation. Utilize telemarketing, email, direct mail, and other marketing strategies to drive increased visitation. Exercise sound judgment and make decisions aligned with company guidelines. Handle challenging guest interactions with professionalism, composure, and discretion. Ensure full compliance with all rules, regulations, laws, and internal policies while upholding the highest standards of integrity.

WHAT YOU WILL NEED

Minimum 2 years of VIP guest services or related hospitality experience. Proven track record of delivering exceptional customer service. Strong interpersonal, communication, and problem‑solving skills. Bilingual (English/Arabic) - able to speak, read, write, and understand both languages. Willingness to work flexible schedules including nights, weekends, and holidays. Ability to work collaboratively with team members and maintain positive relationships. Professional, well‑groomed appearance. Strong attendance record. Proficiency in Microsoft Office preferred but not required. Hotel or Business‑related education preferred but not required.

ADDITIONAL REQUIREMENTS

Must be at least 21 years of age. Must be able to obtain and maintain a Nevada gaming license. Ability to move quickly around the property and maneuver throughout the office continuously. Ability to bend, crouch, kneel, twist, and work at a desk as needed. Ability to respond effectively to visual and auditory cues. Ability to work independently and remain self‑motivated. Bilingual communication ability in English and Arabic. Manual dexterity to operate a computer and office equipment. Ability to remain calm and make rational decisions when addressing guest needs. Ability to tolerate exposure to areas containing secondhand smoke.

ABOUT US

With 2,500 beautifully designed guest rooms and suites showcasing some of the best views in town, Planet Hollywood encompasses more than 100,000 square-feet of gaming, several lounges, various restaurants including Gordon Ramsay Bur

GR. TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.