An Operations Analyst analyzes systems and processes in an organization or business and uses findings to help solve problems and improve management. Uses advanced statistical and mathematical models and computer software to analyze a wide variety of data; collaborates with other analysts and with the management of an organization.
Description The Analyst, Remarketing Enhancement & Make-Ready supports the launch and scaling of IAA's vehicle enhancement and make-ready program as part of the broader Remarketing Growth Strategy. This role partners closely with the Manager of Remarketing Enhancements to provide data analysis, reporting, vendor performance tracking, and process documentation that enable consistent execution, cost discipline, and cycle-time improvement across the field. The analyst plays a foundational role in establishing program baselines, monitoring performance, identifying trends and risks, and translating operational data into actionable insights that support Gross Transaction Value (GTV) growth, seller experience improvement, and operational efficiency as remarketing services expand across branches and regions.
Qualifications Education:
Minimum 4 Year / Bachelors In Business, Operations, Analytics, Supply Chain, Technical/Professional Accreditation Finance, or related field required.
Lean / Six
Sigma, data analytics, or business intelligence certifications preferred but not required. 3+ years in an analyst, operations support, business analytics, or process improvement role
Experience:
3+ years in an analyst, operations support, business analytics, or process improvement role. Responsibilities The posted hiring range represents a general guideline; compensation will be determined using location‑based market data across North America and may vary accordingly. Program Analytics & Reporting - Build and maintain recurring reports and dashboards related to enhancement volume, cycle time, aging, completion status, and exceptions. Establish baseline metrics and track trends to support leadership visibility and decision-making. 40% Cost & Vendor Performance Analysis - Analyze internal vs. vendor costs, track vendor utilization and SLA performance, identify cost variances, and surface opportunities to improve margin, pricing discipline, and vendor effectiveness. 30% Process Documentation & Operational Support - Document enhancement and make-ready workflows, support SOP development, and assist with pilot programs and rollouts by validating data, tracking issues, and supporting training materials. 15% Continuous Improvement & Trend Identification - Identify operational bottlenecks, recurring errors, or inefficiencies in enhancement execution and billing; provide data-backed recommendations for process, policy, or system improvements. 10% Leadership & Stakeholder Support - Prepare analysis, summaries, and presentation materials for leadership updates, operational reviews, and planning discussions. 5% Employer RB Global (
NYSE:
RBA) (
TSX:
RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture. The company's marketplace brands include Ritchie Bros., the world's largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global's portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers' management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport. RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year. EEO Information Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.
