Process Analyst III

Overview:

Improves business processes through data and process analysis to improve efficiency, decrease cost, reduce errors and improve service.

Primary Responsibilities:

Interview process subject matter experts (SMEs), process owners and Division managers to understand how their processes work. Listen to needs of the business partner and consider those needs by asking probing questions until the real need is surfaced and understood. Document information elicited using analytical tools and techniques such as spreadsheets, pareto charts and process maps. Read and interpret process data and/or design measurement systems where they do not exist, and provide business partner with insights. Identify and document opportunities for process automation (e.g. robotics); develop business case. Combine an understanding of project objectives with thorough process and data analysis to identify meaningful and actionable solutions, including implementation roadmap. Develop business case and project benefits for discussion with the business. Manage small-scale process re-engineering efforts. Facilitate process workshops. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Responsible for meeting and maintaining registration requirements under the Federal SAFE Act. Complete other related duties as assigned.

Scope of Responsibilities:

This position conducts process analysis and communicates effectively with management at all levels in support of large scale excellence programs.

Education and Experience Required:

Bachelor's degree and a minimum of 3 years' relevant work experience, or in lieu of a degree, a combined minimum of 7 years' higher education and/or work experience, including a minimum of 3 years' relevant work experience Strong analytical and problem solving skills to properly deconstruct the problem and determine viable solution options using data as a guide Effective verbal and written communication skills Effective listening skills Experience creating clear and concise project documentation Experience leading or facilitating meetings or events

Education and Experience Preferred:

Six Sigma or Lean Certification Financial services experience Excellent critical thinking skills Experience identifying the big picture, understanding project objectives and being able to apply an understanding of how processes should work to operational improvement initiatives Ability to forge strong relationships with business stakeholders and colleagues M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $62,200.00 - $103,600.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. Location Williamsville, New York, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people's lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T's affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank's traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values - integrity, ownership, collaboration, curiosity, and candor - drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T's Human Capital Report to learn more. Ready to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at careersitesupport@mtb.com for assistance. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace. Career Site Privacy Notice