Responsibilities:

\nPerform independent reviews of EFTR data discrepancy and data incompleteness alerts triggered by regulatory and risk based system rules.\nAnalyze source documentation (systems of record, transaction systems, physical or electronic records) to determine accurate reporting outcomes.\nRemediate EFTR records by accurately updating required data fields within reporting systems using judgment and regulatory understanding.\nValidate data accuracy through reconciliation, verification, and exception handling.\nIdentify, correct, or escalate data quality issues within defined SLAs, ensuring appropriate documentation and audit trail.\nDraft and manage requests for information (RFIs) with internal partners to obtain missing or conflicting data and ensure timely resolution.\nRespond to partner inquiries professionally and efficiently, supporting end to end EFTR remediation outcomes.\nThe Operations Officer III is an experienced AML Operations professional responsible for executing and supporting moderate to high complexity EFTR regulatory reporting activities.\nThis role requires strong working knowledge of EFTR requirements, data remediation, and regulatory controls, and acts as a trusted subject matter resource within the team.\nThe incumbent is expected to exercise sound judgment, manage end to end remediation outcomes, and proactively identify risks, trends, and process improvement opportunities while operating with a high degree of independence.\n

Customer:

\nAct as a key operational subject matter expert for EFTR (Electronic Fund Transfer Reporting) regulatory reporting, providing technical guidance, issue analysis, and process support within AML Operations.\nSupport and contribute to the design, enhancement, and implementation of operational workflows, system changes, and process improvements to strengthen regulatory compliance and operational efficiency.\nExecute EFTR reporting and remediation activities in strict adherence to regulatory requirements, internal procedures, and control standards, ensuring accuracy, completeness, and timeliness.\nPerform advanced analysis and execution of AML reporting activities, including consolidated or aggregated reporting, where applicable.\nProactively identify, assess, and escalate operational issues, data quality gaps, or control weaknesses, engaging appropriate partners to drive resolution and maintain service and compliance standards.\nServe as a point of contact for complex or non standard EFTR matters, supporting consistent interpretation and application of reporting requirements.\n

Shareholder:

\nIndependently prioritize and manage workload to meet operational, service, quality, and productivity targets across competing deadlines and volumes.\nExecute transactions and remediation activities accurately and on time, in line with established procedures, controls, and formal or informal SLAs.\nExercise sound discretion in handling confidential information and sensitive correspondence, escalating issues appropriately.\nIdentify, manage, and escalate risk by recognizing unusual, high risk, or non standard transactions and ensuring appropriate controls and documentation are applied.\nActively support internal/external audits and regulatory reviews, including providing explanations, supporting documentation, and operational insights; contribute recommendations to address findings or gaps.\nMaintain awareness of emerging

AML / EFTR

regulatory requirements, risks, and operational impacts, and support the assessment and implementation of necessary changes.\nOperate in alignment with enterprise risk management frameworks, including AML, Regulatory Reporting, and Business Continuity Management expectations.\n

Employee/Team:

\nContribute positively as an experienced team member, supporting a culture of quality, accountability, collaboration, and continuous improvement.\nDemonstrate strong organizational and time management capabilities, with the ability to manage high volumes of work under strict regulatory deadlines.\nActively build and deepen functional expertise, sharing knowledge, best practices, and lessons learned across the team.\nProvide guidance, coaching, and informal training to less experienced team members on EFTR processes, tools, and regulatory expectations.\nParticipate in cross training, process shadowing, and development activities to strengthen individual and team capability.\nCommunicate proactively, keeping leaders and partners informed of status, risks, trends, and emerging issues.\nPromote an inclusive, respectful, and equitable work environment and act as a brand ambassador for AML Operations and the Bank.\nBreadth & depth:\nPerform highly complex, multi step operational activities across systems, processes, and data sources, often involving moderate to high regulatory or operational risk.\nApply specialized EFTR and AML knowledge to resolve complex data discrepancies, assess remediation options, and support regulatory outcomes.\nReview existing processes and controls, identifying opportunities for efficiency, risk reduction, and quality improvement.\nAnalyze data and trends to identify systemic issues, escalating insights and contributing to sustainable solutions.\nInteract regularly with internal partners and stakeholders; provide process and policy guidance where appropriate.\nWork scope typically spans daily, weekly, monthly, and ad hoc initiatives, requiring planning and adaptability.\nRecognized as a process level subject matter expert within EFTR Operations and generally reports to a Team Manager.\n

Requirements:

\n1.5+ years of progressive experience in

FINTRAC EFTR

regulatory reporting.\nPrior experience within a corporate or financial services environment.\nProficiency with Microsoft Office Suit\nStrong team player\nProven ability to work independently on moderate to high complexity operational tasks with strong attention to detail and risk awareness.\nious TD Experience\n1.5+ years of progressive experience in

FINTRAC EFTR

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