Client Operations Analyst

Client Operations Analyst At BNY, our culture allows us to run our company better and enables you to grow and succeed. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is w bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

Job Summary:

We are seeking a detail-oriented Client Operations Analyst to support back-office operations in Berwyn, PA (hybrid: 3 days onsite, Monday and Friday remote) on a 6-month contract. This role is responsible for reviewing new accounts, maintenance transactions, and cash flows to ensure accuracy prior to trading. The position plays a critical role in maintaining data integrity, meeting SLA requirements, and supporting a high-volume workflow environment.

Key Responsibilities:

Quality Review & Validation:

Perform quality reviews of new accounts, account maintenance transactions, and cash flows to ensure accuracy prior to trading

Documentation Oversight:

Validate completeness and accuracy of required documentation and identify any discrepancies

Process Improvement:

Identify missteps in processing, documentation, or workflow handling and escalate as needed

Workflow Management:

Manage multiple workflow queues daily to ensure timely processing within client/sponsor guidelines and internal/external SLAs

Operational Support:

Collaborate with internal teams submitting requests to ensure items are reviewed quickly and accurately in a high-volume environment

Qualifications:

• Strong attention to detail with ability to maintain 100% accuracy in a fast-paced environment
• Exposure to back-office or middle-office operations preferred
• Ability to manage multiple priorities and workflow queues simultaneously
• Strong organizational and problem-solving skills

Preferred Experience:

• Experience reviewing financial documents or account-related data
• Proficiency in Excel
• Familiarity with audit or workflow tools (e.g., Archer or similar systems)
• Recent graduates with relevant internship or academic exposure are encouraged to apply

Why Join Us:

This is an excellent opportunity to gain hands-on experience in a fast-paced financial operations environment, working alongside experienced leadership and contributing to a high-impact quality control function. The role offers strong exposure to internal workflows, audit processes, and cross-functional collaboration.