Sales Operations Analyst

Job Description Job Title:

Sales Operations Analyst Location:

Easton, PA Department:

Sales Operations Reports To:

Senior Manager Sales Operations Job Type:

Full-Time Company Info:

As a global leader in pipe joining solutions, Victaulic has what you're looking for - career opportunities, professional development, excellent benefits, a collaborative work environment and the chance to use your skills to solve some of the world's most challenging projects. For over 100 years, Victaulic has remained committed to continuous improvement, seeking to strengthen our position of industry leadership by developing our employees, exceeding customer expectations, and being accountable in our communities. Victaulic is a global leader in mechanical pipe joining innovations and is the world's leading producer of mechanical pipe joining solutions. The company has 13 manufacturing facilities and 28 branches worldwide with 5,500 employees who speak 43 languages across the globe. With over 2000 global patents, Victaulic solutions are at work in more than 140 countries across diverse business lines including oil and gas, chemical, mining, power generation, water and wastewater treatment, military and marine, as well as commercial building and fire protection.

Job Summary:

We are seeking a strategic Sales Operations Analyst to support our commercial organization through data-driven insights, forecasting, and cross-functional coordination. This role serves as a critical bridge between sales, finance, operations, and supply chain teams, translating market dynamics and sales data into actionable intelligence that drives business decisions and revenue growth. The ideal candidate will combine strong analytical capabilities with excellent communication skills to support strategic decision-making across the organization.

Key Responsibilities:

Collaborate with Sales Ops Coordinators to obtain actionable information from sales, translating and coordinating data analytics to manufacturing and supply chain to drive product availability. Analyze historical sales data, pipeline metrics, and market trends to develop accurate demand forecasts across product lines and geographic regions. Design, implement, and maintain dashboards and KPIs that track sales performance, pipeline health, market penetration, and forecasting accuracy. Track performance metrics and program milestones to identify and implement solutions and process improvements in support of continuous improvement and agility. Serve as the communication bridge between Sales, Operations, Supply Chain, and other functional teams to align priorities, timelines, and resource planning. Collaborate with sales leadership and regional teams to validate projections, identify potential variances, and refine forecasting models to support production planning and inventory management. Monitor and evaluate macroeconomic factors, construction industry indicators, and sector-specific trends that impact demand for mechanical systems and fire protection products. Assess how economic shifts, infrastructure spending, building codes, and regulatory changes influence sales opportunities and customer purchasing patterns. Partner with internal and external market research teams to gather competitive intelligence and identify emerging market opportunities across commercial, institutional, and industrial segments. Conduct research on industry trends, customer needs, and competitor activity to support strategic decision-making. Prepare executive updates, cross-functional briefings, and initiative reports. Provide regular reporting and ad-hoc analysis to sales leadership, highlighting trends, risks, and opportunities that require attention or action.

Required Qualifications:

Bachelor's degree in Business Analytics, Economics, Finance, Business, Engineering, Marketing, or a related field. 3-5 years of experience in sales operations, business analysis, financial planning, project management, supply chain management, or a related field. Strong proficiency in data analysis tools (Microsoft Excel, Power BI, or Tableau). Experience with CRM systems (Salesforce or similar) and business intelligence platforms. Demonstrated success in cross-functional coordination and communication. Strong analytical, organizational, and written communication skills. Excellent communication, leadership, and stakeholder management skills. Understanding of B2B sales environments, particularly in manufacturing or construction-related industries.

Preferred Qualifications:

Master's degree (MBA or related field) is a plus but not required. Experience in or exposure to Commercial Mechanical, Fire Protection, and Infrastructure Markets, EPC account management, MEP systems, and technical sales environments. Knowledge of construction industry trends and dynamics. Experience with demand planning or forecasting methodologies. Familiarity with Lean, Six Sigma, or other continuous process improvement methodologies. Ability to thrive in a dynamic, fast-paced, demanding environment. Experience implementing and using artificial intelligence (AI) platforms to enhance operational efficiency.

Skills & Competencies:

This role requires exceptional analytical thinking with the ability to translate complex data into clear, actionable insights for non-technical stakeholders. Success requires strong communication skills for cross-functional collaboration, attention to detail in data management, and comfort with ambiguity when working with incomplete information. Self-motivation, intellectual curiosity about market dynamics, and a proactive approach to problem-solving are essential.

Travel:

Must be willing to travel up to 10-15% of time to client locations and project sites as needed. Why Join Us? At Victaulic, we power the infrastructure behind the world's digital and industrial growth. If you're energized by cross-functional work, complex market dynamics, and the opportunity to solve real-world challenges, this is your chance to make a lasting impact. Join a company where your ideas are valued, your growth is supported, and your work truly matters. Let's build a better world together. Victaulic is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.