Investment Operations Analyst - Pension

Introduction We are seeking a detail-oriented Pension Operations Analyst to join the IBM Retirement Funds team. This role supports the day-to-day operational oversight of both our Defined Benefit (DB) and Defined Contribution (DC)

• 401(K) plans for the US and Canada and serves as a key interface with our global custodian, record-keepers, investment managers, and other external service providers.

In addition to retirement funds, this team also supports the investment management of the IBM Foundation. The position focuses on investment operations, cash management and liquidity coordination, oversight, accounting and performance reporting, and regulatory support. This role plays a critical part in executing Fund activity as required, overseeing data and reporting quality, monitoring Investment Manager compliance, and ensuring strong operational controls across our service provider ecosystem. The Analyst will work across both DB and DC plans as well as the Foundation. Your role and responsibilities As a Pension Professional, you will have fiduciary responsibility for: Day-to-day contact with the custodian, record-keepers, other external service providers, and the IBM Pension investment team

• coordinating operational activities and resolving issues Manage and oversee cash activity, benefit payments, fundings, de-fundings, and coordination of cash raises to meet liquidity needs Monitor positions, cash, and activity at the custodian; investigate and resolve breaks or discrepancies (ex.

Compliance breaks, overdrafts and others) Review and validate investment accounting, performance, and reporting deliverables for accuracy, completeness, and timeliness Support DB plan operations, including oversight of asset data, cash flows, reconciliations, and reporting delivered by external providers (corporate actions and other) Support DC plan operations, including oversight of daily valuation / NAV processes and fund data. Support oversight of investment managers from an operational and compliance perspective, including monitoring guideline compliance reporting, data quality, and issue resolution in coordination with internal stakeholders Partners with custodians, record-keepers, investment managers, and internal teams to ensure accurate, timely, and consistent data and reporting Support month-end, quarter-end, and year-end close processes related to investment accounting and performance reporting Coordinate and support regulatory and plan-related filings, including Form 5500, working with internal partners and external vendors Support UBIT tax reporting processes in partnership with external tax providers, including data review, coordination, issue resolution and oversight of State and Federal tax payment processing. Liaise with vendors to monitor class actions process and proxy voting process. Assist with audits, internal reviews, and fiduciary or governance reporting Some administrative support: payment processing, wire tracking etc. Contribute to process improvement initiatives, control enhancements, and operational efficiency projects Maintain and enhance documentation of processes, controls, and procedures We are seeking: A highly engaged and enthusiastic professional who is a team player. Someone who is collaborative and takes ownership of outcomes in a fiduciary environment/ A hands-on operations professional who can seek out higher value outcomes in addition to meeting day-to-day operational needs. A professional who values accuracy, controls, and operational discipline, and who looks for ways to improve processes over time A flexible person who can work across multiple plans as priorities shift Required education Bachelor's Degree Preferred education None Required technical and professional expertise Bachelor's degree in finance or a related field. Experience in investment operations, custody, investment accounting, and performance measurement. Solid understanding of investments and financial instruments. Willingness and ability to develop and maintain proficiency with AI‑assisted tools to enhance analysis, reporting, documentation, and operational efficiency. Proven experience managing projects and initiatives end‑to‑end, with the ability to balance priorities, meet timelines, and coordinate across functions. Strong attention to detail, with excellent analytical and problem‑solving skills. Effective communication skills and the ability to collaborate well with both internal partners and external service providers. Proficiency in Excel and confidence working with financial and investment data. Preferred technical and professional experience

Extensive Capital Markets Knowledge:

Experience with analyzing capital and investment market trends to inform investment decisions, including understanding of market dynamics and ability to identify opportunities and risks.

Global Custody Expertise:

Experience working with global custody arrangements, including understanding of custody agreements, fee structures, and risk management practices.

Fund Performance Optimization:

Experience with optimizing fund performance, including understanding of performance metrics, benchmarking, and attribution analysis. The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM's financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing. In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
• Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long
• term disability coverage, and opportunities for performance based salary incentive programs
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. Job Title Investment Operations Analyst

• Pension Date posted 12-Jun-2026 Job

ID 120532

City / Township / Village Armonk State / Province New York Country United States Work arrangement Hybrid Area of work Enterprise Operations Employment type Regular Contract type Regular Projected Minimum Salary per year 101,000.00 Projected Maximum Salary per year 174,000.00 Position type Professional Travel required Some travel may be required based on business demand Company (0147) International Business Machines Corporation Shift General (daytime) Is this role a commissionable/sales incentive based position? No