The Role Leads Lean process improvement initiatives across a health system by coaching leaders, facilitating continuous improvement, analyzing performance metrics, and supporting quality, revenue, and operational goals. The role serves as an internal consultant, implements standardized improvement systems, develops collaborative relationships across clinical and corporate teams, and reports financial and operational outcomes. Summary Generated by Built In Job Summary The Manager, Process Improvement is responsible for advancing Lean process improvement initiatives across the organization. This role involves consulting, coaching, and teaching leaders and teams to create, implement, and sustain process improvements that support quality outcomes, revenue growth, and operational efficiency. The Manager partners with administrators, clinicians, and staff to foster a continuous improvement culture throughout the health system. Essential Functions Coaches and educates corporate and facility leaders on Lean principles and process improvement techniques, facilitating adoption across clinical and operational areas. Develops and sustains collaborative relationships with corporate, hospital staff, and physicians to drive a focus on quality improvement and optimized operations. Assists in defining, measuring, and analyzing performance metrics to track and communicate the impact of improvement initiatives. Serves as an internal consultant, providing expertise on achieving quality, revenue, and operational goals through continuous improvement practices. Supports the Director, Process Improvement in implementing a standardized improvement system and ensuring that it is embedded into routine practices. Performs other duties as assigned. Maintains regular and reliable attendance. Complies with all policies and standards. Qualifications Bachelor's Degree in Business, Healthcare Administration, Engineering, or a related field required Master's Degree in Business, Healthcare Administration, Engineering, or a related field preferred 5-7 years of overall relevant professional experience preferred 3-5 years of experience in process improvement, Lean methodologies, or healthcare operations required 2-4 years of experience leading process improvements focused on value stream mapping, rapid improvement events, metrics analysis and financial outcomes reporting required 1-3 years of experience in data analytics, data visualization, or AI-related applications preferred Experience in a healthcare setting preferred Up to 25% travel expected. Knowledge, Skills and Abilities Application of A3 or PDSA improvement tools. Proficient in Lean and Six Sigma principles, with experience implementing process improvements in complex settings. Strong analytical skills, including familiarity with metrics development and performance tracking. Excellent coaching, teaching, and mentoring abilities. Effective communicator with the ability to build relationships across multidisciplinary teams. Competent in project management and data analysis software applications. Ability to work independently and as part of a team in a fast-paced, results-oriented environment. Licenses and Certifications Six Sigma Green Belt Certification preferred or Lean Six Sigma Black Belt preferred Read Full Description Skills Required Bachelor's degree in Business, Healthcare Administration, Engineering, or a related field 3-5 years of experience in process improvement, Lean methodologies, or healthcare operations 2-4 years of experience leading process improvements involving value stream mapping, rapid improvement events, metrics analysis, and financial outcomes reporting Master's degree in Business, Healthcare Administration, Engineering, or a related field 5-7 years of overall relevant professional experience 1-3 years of experience in data analytics, data visualization, or AI-related applications Experience in a healthcare setting Six Sigma Green Belt certification or Lean Six Sigma Black Belt certification Community Health Systems Compensation & Benefits Highlights The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Community Health Systems and has not been reviewed or approved by Community Health Systems. About This Summary Healthcare Strength — Benefits are described as comprehensive, with medical, dental, vision, prescription coverage, mental health resources, wellbeing programs, and chronic-condition support. Feedback suggests insurance coverage is a frequent bright spot even when base-pay sentiment is more muted. Retirement Support — Offerings include a 401(k) and, in some cases, pension or profit sharing along with other financial-security benefits. Feedback suggests these options contribute to a perception of solid long-term support. Leave & Time Off Breadth — Paid time off, holidays, and volunteer time are included, alongside programs like tuition reimbursement. Feedback suggests the range of leave provisions is a meaningful part of the package. Learn more about Community Health Systems's Compensation & Benefits → Community Health Systems Insights What's It Like to Work at Community Health Systems? 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