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Operations Support Analyst
Job Description
In this role, you'll serve as a trusted business partner, helping leaders understand performance trends and make informed decisions through data analysis and financial reporting. You'll work closely with the lead analyst and cross-functional teams to support budgeting, forecasting, and long-range planning initiatives. Success in this role requires strong analytical skills, a passion for problem-solving, and the ability to clearly communicate insights that drive business results. If you enjoy working with data, uncovering trends, and contributing to strategic initiatives that impact a large organization, this may be the perfect opportunity for you. What We Are Looking For Bachelor's degree in Business Management, Finance, Industrial Engineering, or a related field, or equivalent experience. 3-5 years of experience in a highly analytical role. Strong quantitative and analytical problem-solving skills. Experience analyzing sales, expenses, profitability, and operational performance metrics. Advanced knowledge of SQL and the ability to leverage data to address business challenges. Experience applying statistical and analytical techniques to support decision-making. Strong Microsoft Office skills, particularly Excel and PowerPoint. Ability to communicate complex information clearly to a variety of audiences. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Collaborative mindset with a commitment to delivering excellent internal customer service. You'll Go the Extra Mile If You Have Experience with Google Cloud Platform (GCP) or other cloud-based analytics environments. Experience developing automated reporting and dashboard solutions. Knowledge of forecasting, predictive analytics, or operational research methodologies. Experience working with large, complex datasets. Demonstrated success identifying process improvements that drive efficiency and business value. Experience supporting executive-level presentations and strategic planning initiatives. A continuous improvement mindset and a passion for finding innovative solutions. Support annual budgeting and long-range strategic planning processes. Develop and maintain financial and operational forecasts. Analyze sales, payroll, expense, and profit performance to identify trends and opportunities. Compare actual business results against plans and forecast expectations, highlighting key drivers behind variances. Prepare clear, concise financial reports, dashboards, and presentations for leadership audiences. Partner with business stakeholders to provide actionable recommendations that support organizational objectives. Identify opportunities to streamline planning, reporting, and analytical processes. Support the Lead Analyst with ongoing strategic and operational projects. Utilize data and analytical tools to improve workflow efficiency and support business decision-making.