Skip to main content
Tallo logoTallo logo
Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Apply Offsite

Operations Analyst

Job

RGBSI

Norfolk, VA (In Person)

Full-Time

Posted 1 week ago (Updated 1 day ago) • Actively hiring

Expires 7/25/2026

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
70
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

Operations Analyst#26-00949 Norfolk, VA
Onsite Job Description Responsibilities:
Gathers and analyzes customer calls and various computer data to determine location and cause of power outages. Efficiently dispatches first response personnel and repair crews to provide quick and logical response to outages and emergency situations. Performs callouts in ARCOS for service restoration, emergencies, planned overtime, and fill-shifts.
Requirements:
Ability to handle multiple tasks from start to finish, prioritizing and handling constantly changing priority levels Ability to work under pressure and make well thought out decisions Ability to analyze large subsets of data from multiple information sources and determine and create appropriate action plans Strong Customer service skills with prior experience in a long-term hands-on operations analyst role supporting internal and external clients Prior dispatch skills (911 operations centers, utilities operations centers, etc.)
Soft Skill Requirements:
Strong communication skills both verbal and written Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams
Preferred:
Nice to have hands on dispatch/operations center experience
Education:
Minimum High School Diploma/GED We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Please visit www.zobility.com to learn more. Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.