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USA TRUCK, INC.

MGR, ON-SITE SUPPORT II_158_Carrier Corp_W Memphis

Pay: Not specified

Posted: 7 weeks ago

Location: West Memphis, AR (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/5/2026

Career Insights for Operations Manager (General)

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Based on Arkansas data

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What they do

An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.

$123,869 / year median in Arkansas

+6% projected growth

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Job Description

PRINCIPAL ACCOUNTABILITIES

Dispatch drivers, provide detailed directions and instructions to drivers Builds and assigns load orders in TMS, Schedule and/or reschedule delivery times for loads Track and Trace Completes various standard reports and ad hoc reports accurately and on time Maximize equipment and driver utilization Conduct safety meetings and coach drivers on safety issues including: Hours of Service, Speed, Drive Cams, and CSA violations Manage weekly invoicing, accounts receivable and driver payroll functions Serve as primary customer contact, managing adherence to customer scorecard and KPIs

QUALIFICATIONS AND EDUCATION REQUIREMENTS

High School Diploma or equivalent Ability to work within Microsoft Office Suite Available to work on-site at customer locations as necessary 1+ years experience in Transportation, Hospitality or Service industry fields

PREFERRED SKILLS

Bachelor's Degree in Supply Chain, Transportation, Logistics or similar field 3+ years experience in Transportation industry Knowledge of Federal Motor Carrier Safety Regulations (FMCSR), Hours of Service, and Compliance, Safety, Accountability (CSA) Effective communication skills (written and verbal)