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Director of Operations
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Gateway Dental Care
Gilbert, AZ (In Person)
$100,000 Salary, Full-Time
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Job Description
Director of Operations - High Growth Dental OrganizationGateway Dental Care Gilbert, Arizona Full-Time | $90,000 Base + Performance Incentives (OTE $110,000+) Build Something Exceptional We are not a typical dental office. We are a rapidly growing, high-performance dental organization with:
- 800+ 5-star reviews
- 100% covered dental care for employee, spouse and children.
- Advanced technology including same-day dentistry and onsite lab capabilities
- Invisalign and orthodontic growth focus
- Expanded hours and multi-provider operations
- A strong reputation for patient experience and clinical excellence Our practice is growing and is entering the next stage of expansion.
- $90,000 base salary
- Performance incentives up to $110,000+ total compensation
- Bonus opportunities tied to operational and financial performance Benefits
- Medical insurance
- 401(k) with employer match
- 100% covered dental treatment
- Paid time off
- Leadership growth opportunities
- Long-term advancement potential What You'll Be Responsible ForOperational Leadership
- Oversee daily operations of a growing multi-provider practice
- Drive efficiency, accountability, and team performance
- Build systems that support long-term scalable growth KPI & Performance Management Track and improve metrics including:
- Production and collections
- Hygiene utilization
- New patient flow
- Scheduling efficiency
- Treatment acceptance
- Phone conversion
- Team productivity Team Leadership
- Lead and coach front office and clinical support teams
- Hold managers and team members accountable
- Help build a high-performance culture while maintaining excellent patient experience Growth & Systems
- Improve operational infrastructure as the practice scales
- Optimize scheduling and patient flow
- Work closely with ownership on strategic growth initiatives
- Support recruitment, onboarding, and team development Who We're Looking ForRequired Experience
- Leadership experience in dental, healthcare, or multi-provider operations
- Strong understanding of KPIs, scheduling, and operational systems
- Experience managing teams in fast-paced environments
- Ability to lead with both accountability and professionalism Ideal Candidate
- Growth-minded and highly organized
- Strong communicator and natural leader
- Data-driven and systems-oriented
- Comfortable solving problems quickly
- Able to maintain culture while improving performance
- Bachelors degree or equivalent experience in a high-production dental practice strongly preferred Preferred Qualifications
- Dental operations experience with large or multilocation practice
- Multi-doctor practice experience
- Experience with treatment coordination and case acceptance systems
- Familiarity with marketing and patient acquisition metrics
- Experience scaling operational systems Why This Opportunity Is Different This is not a "maintain the schedule" office manager position.