Join Our MissionIf you're passionate about making a meaningful impact, enjoy staying organized, solving problems, and supporting day-to-day operations in a fast-paced environment, join us in fulfilling the mission of LSS-SW to support and empower our community's most vulnerable members, and our vision of A future where all people thrive.

Position OverviewThe Operations Manager provides operational leadership and support to ensure efficient, effective, and compliant business operations across the organization. This position manages and coordinates facilities, fleet, vendors, office administration, records, and operational systems that support agency-wide needs.

The Operations Manager works closely with leadership and internal departments to address operational needs, maintain safe and functional work environments, improve processes, and support the responsible use of organizational resources.

Key ResponsibilitiesManage day-to-day operations and support continuous improvement initiatives.

Maintain operational policies, procedures, and systems that promote efficiency and accountability.

Manage operational budgets, expenditures, and opportunities for cost savings.

Manage facilities, leases, maintenance, relocations, vendors, and property management relationships.

Manage fleet operations, insurance, vehicle maintenance, equipment, and organizational assets.

Maintain records, contracts, document retention, and operational documentation.

Support regulatory, contractual, insurance, and safety requirements.

Support business continuity and emergency preparedness efforts.

Manage office administration, supplies, equipment, and operational needs across agency locations.

Supervise the Operations Coordinator and Receptionist.

Partner with leadership and internal teams to identify needs, resolve operational challenges, and improve efficiency. Education & ExperienceBachelors degree preferred, or equivalent combination of education and experience.

Minimum of three years of progressively responsible experience in operations, facilities, administration, business management, or a related field.

Supervisory or team leadership experience preferred.

Knowledge, Skills & AbilitiesStrong organizational and project management skills.

Ability to manage multiple priorities and meet deadlines.

Strong problem-solving and decision-making skills.

Effective written and verbal communication skills.

Ability to build positive working relationships with staff, vendors, and service providers.

Working knowledge of facilities, fleet, vendor, and office operations.

Proficiency with Microsoft Office, including Excel.

Ability to handle confidential information with discretion.

Commitment to the mission and values of LSS-SW.Valid Arizona drivers license and reliable transportationAbility to travel between agency locations as needed.

Must be able to obtain a Level One Fingerprint Clearance Card and successfully clear all required background checks before and throughout employment

Work Environment:

Active, on-the-go role with a mix of office and field-based responsibilitiesRegular interaction with staff, vendors, and property contactsA team culture that values reliability, respect, and supporting one anothers successPhysical DemandsWhile performing the duties of this job, you may be required to sit or stand for long periods of time. Frequently required to use hands to hold objects and operate office equipment.

The employee is required to be able to listen and communicate effectively.

Occasionally lift and/or move +25 lbs.

Reasonable Accommodation Statement:

We are committed to providing an inclusive and accessible workplace. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.