Manager, US Utility Energy Storage Field Operations

Manager, US Utility Energy Storage Field Operations Tesla - 3.3 Burbank, CA Job Details Full-time $178,600 - $267,900 a year 14 hours ago Benefits Commuter assistance Health savings account AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Flextime Adoption assistance Employee assistance program 401(k) matching Employee discount Benefits from day one Pet insurance Qualifications Managing maintenance teams Bachelor's degree in mechanical engineering Field service equipment repair Managing technical support teams Performance improvement leadership Engineering equipment malfunctions diagnostics On-site technical support Resource allocation (project management tasks) Bachelor's degree in industrial engineering Bachelor's degree in electrical engineering HVAC system maintenance Team leadership 5 years Engineering Service scheduling Operations coordination planning Mechanical Engineering Electronic systems troubleshooting Engineering process optimization Industrial electrical systems Key Performance Indicators Bachelor's degree in engineering Bachelor's degree in mechatronics Industrial Engineering Troubleshooting electrical systems OKRs Photovoltaic systems Organizational skills Leading team collaboration initiatives Electrical maintenance Full Job Description What to Expect Tesla seeks an experienced leader to drive operational excellence in the US Utility Energy Storage Field Operations team. This role leads and expands field service operations for utility-scale battery energy storage systems (BESS) across the United States, delivering best-in-class service and maintenance for utility-scale installs. The manager ensures execution and ongoing development of organizational capabilities, processes, systems, and reporting to provide excellent operational support for Tesla's energy storage assets. The individual collaborates closely with Asset Management, Engineering, Coordination, and cross-functional teams to enhance end-to-end operations processes and achieve industry-leading uptime targets while maintaining cost effectiveness. What You'll Do Lead a high-performing Utility Energy Storage Field Service team with a safety-first culture, driving industry-leading uptime through clear KPIs and OKRs Partner with Coordination and Asset Management to optimize scheduling, resource allocation, and parts availability to achieve First Visit Success on utility-scale BESS sites Resolve escalated site issues and performance challenges in collaboration with Asset Management and customer teams; provide on-site support for complex technical troubleshooting when needed Develop and enforce field service best practices for utility-scale BESS, including third-party and subcontractor performance standards, maintenance processes, and diagnostic procedures Maintain regular field presence across regions to monitor asset performance, support technicians, and identify operational improvement opportunities Drive continuous improvement of tools, processes, and technologies with Engineering to enhance asset reliability, reduce costs, and improve customer satisfaction What You'll Bring Qualified Electrician or Bachelor's Degree in Engineering (Mechanical, Industrial, Electrical, or Mechatronics) or equivalent experience Ability to travel up to two weeks, with advanced notice Minimum of 5-7 years of relevant work experience, 3 of which in a comparable role preferably managing field teams Proven track record of highly effective team leadership Exceptional communication abilities across all facets of an organization (senior leadership, peers, sales, deployment and engineering teams) Previous experience in establishing and scaling a highly successful service/operations & maintenance organization Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of power systems including testing, diagnosis, HVAC service, inverters and repair of electronic systems and photovoltaic modules a plus Knowledge and experience using scan tools, development, following diagnostics and operating diagnostic equipment a plus Compensation and Benefits Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D Short-term and long-term disability insurance (90 day waiting period) Employee Assistance Program Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program Expected Compensation $178,600 - $267,900/annual salary + cash and stock awards + benefits Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.