Floor Manager

Floor Manager West Hollywood, CA Job Details Full-time $80,000 - $90,000 a year 12 hours ago Benefits Health insurance Dental insurance Vision insurance Life insurance Qualifications Food safety management Operations management Fine dining experience Regulatory compliance HR legal compliance Employment & labor law Managing hospitality teams Mid-level Team management Decision making Organizational skills Clean workspace maintenance Onboarding process management Leadership 2 years Communication skills Food Handler Certification Overseeing training Food service management Customer complaint resolution Hospitality management Performance evaluation Full Job Description

ABOUT US

The h.wood Group is a Los Angeles based lifestyle and hospitality company with establishments and events across the United States and Europe. We are committed to providing a warm, inviting, and uniquely lavish experience for our diverse clientele. Our company is built on integrity, creating the world's best restaurants, nightlife, and events. We're excited to announce our newest venue, Little Luck, a sleek yet warm sushi and Asian-inspired destination on Sunset Boulevard, where vinyl sets the tone and the energy builds as the night unfolds. Designed for both dinner and drinks, with a tucked-away private karaoke room for after-hours moments. Set to open early Summer.

ROLE SUMMARY

Little Luck is seeking a Floor Manager with experience in fine dining and high-volume restaurants. The Floor Manager will be responsible for daily restaurant operations along with training new staff. The ideal candidate must be energetic, organized, flexible and enjoy the challenges of working in a fast-paced environment.

RESPONSIBILTIES

Deliver superior service and maximize customer satisfaction Uphold and enforce all company policies and procedures Oversee the new hire paperwork and training of new staff members Ensure compliance with all local, state, and federal laws regarding food quality, safety, labor, and employment Ensure cleanliness and restaurant appearance standards Evaluate staff performance and provide feedback to improve productivity Respond to customer concerns in a timely and professional manner Perform other duties as assigned by AGM and GM Other tasks as assigned

REQUIREMENTS

Minimum of 2 years' experience in a full-service, high-volume dining establishment Must have Manager Food Handlers Card and Responsible Beverage Service Training Proven experience leading and managing a team in a high paced setting Must be able to manage multiple tasks in stressful environments Strong knowledge of front and back house operations Great decision making and organizational skills Must have high energy, great communication skills, and able to work as part of a team Must be reliable, responsible, and trustworthy Must have attention to detail and willingness to deliver exceptional customer service

JOB DETAILS AND BENEFITS

Full-time, exempt position Flexible, routine-time off Health, dental, vision, and life insurance with company contribution offered the first of the month after 60 days of employment Company Dining Discount