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Operations Manager / Supervisor
Central LA, CA
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Aya Healthcare is seeking an experienced EVS Supervisor for a 13-week contract in West Hollywood, CA.
Assignment Details Pay:
$30-$33/hr
Length:
13 weeks
Onboarding:
1-2 weeks Environmental Services / Hospitality SupervisorJob Summary We are seeking an experienced Environmental Services / Hospitality Supervisor to oversee daily staffing, operational workflows, service quality, and team performance within a healthcare environment. This role is responsible for coordinating staff assignments, monitoring hospital cleanliness and hospitality needs, ensuring regulatory compliance, and maintaining a safe, professional environment for patients, visitors, and staff.
Schedule Flexibility Required:
Candidates must be available to work Monday through Friday, every other weekend, and holidays as needed. Required Qualifications High School Diploma or GED. 1 year of direct supervisory experience. 3 years of experience in Environmental Services (EVS), transportation, or hospitality. Flu vaccination required during flu season; no exemptions or declinations accepted. Must have schedule flexibility, including every other weekend and holiday availability. Strong leadership, communication, organization, and problem-solving skills. Ability to manage staffing needs and respond effectively to changing operational demands.
Schedule Shift:
Mid Shift, 2:30 PM - 11:30 PM (8-hour shift). Monday through Friday , with every other weekend coverage required. Holidays as needed. Must have schedule flexibility to accommodate departmental and hospital needs.
Key Responsibilities Staffing and Scheduling:
Develop daily staffing schedules and work assignments, reassess staffing needs, adjust coverage for absences, and respond to changing client and hospital needs to maintain productivity.
Team Leadership:
Support the hiring process in collaboration with the Manager, provide employee guidance, motivate associates, and monitor attendance, punctuality, and job performance.
Daily Rounding and Quality Monitoring:
Conduct and document daily rounds throughout medical center, ancillary, and inpatient units to assess hospitality needs, staff performance, and completion of assigned workflows.
Equipment and Supply Management:
Distribute and collect data collection devices at the beginning and end of shifts, review data for accuracy, and ensure adequate hospitality equipment and resources are available.
Workplace Organization:
Maintain professional, clean, and orderly offices, workrooms, equipment, uniforms, carts, and storage areas.
Project Coordination:
Plan and coordinate project work, maintain required service frequencies, respond to special requests, and complete additional duties as assigned by leadership.
Training and Compliance:
Ensure employees complete hospital and departmental orientation, initial training, and ongoing education. Communicate and enforce quality standards and compliance with infection prevention, safety, OSHA, CMS, CDPH, Joint Commission, and other applicable regulatory requirements.
Performance Management:
Provide individual coaching and guidance, monitor employee performance, prepare disciplinary notices, conduct follow-up meetings with leadership guidance, and administer fair and consistent performance evaluations and competency assessments.
Customer Service and Issue Resolution:
Respond promptly to customer, departmental, and staff concerns; take corrective action; follow up on outstanding issues; and respond to daily business-related messages and inquiries in a timely manner.
Safety:
Participate in departmental safety initiatives and promote a safe working environment for all employees. Ideal Candidate The ideal candidate has hands-on supervisory experience in EVS, transportation, or hospitality and can effectively coordinate staffing, support employee development, maintain quality standards, and respond to changing hospital needs. Candidates must be dependable, organized, service-oriented, and comfortable working a flexible schedule that includes weekends and holidays.
Aya Offers:
A robust team to support you every step of the way to ensure you start on time, have accurate payroll and an exceptional experience. A credentialing specialist to streamline the entire compliance process. Premium medical, dental, vision and life insurance beginning day one of your assignment Aya Healthcare is an equal opportunity employer and encourages all to apply!
Job Types:
Contract, Temporary Pay:
$30.00 - $33.00 per hour
Benefits:
Dental insurance Health insurance Vision insurance Application Question(s): Are you open to starting on a 3-month contract?
Education:
High school or equivalent (Required)
Experience:
Environmental services: 3 years (Required)
Hospital:
1 year (Required) direct supervisory: 2 years (Required) Shift availability: Night Shift (Required)