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Director of Operations
Job
Laguna Playhouse
Laguna Beach, CA (In Person)
$120,000 Salary, Full-Time
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Job Description
DIRECTOR OF OPERATIONS
CATEGORY:
ADMINISTRATIVE
Laguna PlayhouseLAGUNA BEACH, CA
US JOB DETAILS DESCRIPTION Position Summary The Director of Operations serves as a key member of the senior leadership team and is responsible for ensuring the operational effectiveness and efficiency of theanization. This role oversees facilities,anizational systems, HR coordination, theatre rentals, and cross-departmental execution to ensure efficient operations in support of artistic, production, patron, and financial goals. The Director of Operations acts as an internal connector across departments, helping translateanizational priorities into action while ensuringmunication, accountability, and execution remain strong. This role operates at both a strategic and operational level and requires sound judgment, prioritization, and independent decision-making in a fast-paced LORT environment. Classification & Work Expectations- This position is intended to be classified as exempt under applicable California wage and hour laws, subject to meeting duties and salary basis requirements.
- The role requires the ability to work a flexible schedule, including evenings, weekends, and extended hours as needed. Work may occur across multiple locations, including theatre facilities, administrative offices, and off-site venues. Essential Duties and Responsibilities Organizational Operations & Cross-Department Leadership
- Serve as a member of the senior leadership team and participate inanizational planning and implementation.
- Lead day-to-day operational functions across theanization to ensure efficiency and consistency.
- Coordinate and monitoranization-wide initiatives and projects to ensure timely execution.
- Act as a centralmunication point among departments including Production, Advancement, Marketing, Finance, Front of House, Company Management, Education, and Facilities.
- Facilitate cross-department meetings and help identify and resolve operational challenges.
- Develop and maintainanizational systems, SOPs, workflows, and process improvements.
- Create systems to improve accountability,munication, andanizational efficiency. Facilities & Building Operations
- Oversee the maintenance, functionality, and operational readiness of all theatre and administrative spaces.
- Supervise facilities staff and third-party contractors.
- Coordinate maintenance schedules and capital improvement projects.
- Ensurepliance with applicable federal, California (including Cal/OSHA), and local safety regulations.
- Oversee vendor relationships related to building operations, security systems, custodial services, and maintenance.
- Develop and monitor facility-related operating budgets. Human Resources Coordination
- Partner with Human Resources to support the consistent application of policies, procedures, andpliance requirements.
- Coordinate onboarding and offboarding processes.
- Support implementation andmunication of employee policies and handbook procedures.
- Coordinate training initiatives,pliance requirements, and employee acknowledgements.
- Assist with maintaining personnel systems and documentation.
- Supportanizational culture initiatives and staffmunication efforts. Theatre Rentals & Venue Partnerships
- Oversee operational management of theatre rentals and external venue usage.
- Serve as primary internal coordinator for rental logistics.
- Coordinate with Advancement, Production, Box Office, Facilities, and Front of House regarding rental needs.
- Ensure rental agreements are executed operationally andanizational standards are maintained.
- Develop systems that improve renter experiences and internal efficiency.
- Identify opportunities to expand rental activity andmunity partnerships. Production & Organizational Support
- Work closely with Production and Company Management to supportanizational and production logistics.
- Coordinate operational support for productions, special events, galas, andmunity activities. Financial & Administrative Responsibilities
- Assist with operational budgeting and expense management.
- Monitor operational expenditures and identify efficiencies and cost-saving opportunities.
- Manage vendor agreements and operational contracts.
- Ensure adnce to internal controls and applicable financial and regulatory requirements.
- Support financial planning related to facilities, rentals, and operational initiatives. Executive & Advancement Support
- Provide operational and project management support to the Executive team
- Assist in tracking and driving progress on keyanizational goals, ensuring initiatives move from planning through execution.
- Partner with the Director of Advancement to coordinate operational support for donor events, galas, cultivation activities, sponsorship initiatives, and fundraising campaigns.
- Ensure cross-department coordination for Advancement initiatives, includingmunication with Production, Marketing, Facilities, Box Office, and Front of House teams.
- Support implementation and execution of special events andmunity engagement activities designed to strengthen patron, donor, andmunity relationships. Physical & Work Environment Requirements
- Ability to move throughout theatre and office facilities
- Ability to remain stationary at a workstation
- Occasionally lift up to 25-30 lbs
- Ability to work in active production environments (noise, lighting, movement) Experience and Attributes Required
- Minimum 5-7 years of operations, administration, or leadership experience.
- Demonstrated ability to exercise independent judgment and discretion on significant operational matters
- Strong project management andanizational skills.
- Ability to manage multiple priorities simultaneously in a fast-paced environment.
- Strong written and verbalmunication skills.
- Collaborative leadership style with strong interpersonal skills.
- Experience with budgeting and operational systems.