HOA OPERATIONS COORDINATOR

Sun City Palm Desert Community Association sponsors a comprehensive benefits program that includes Medical, Dental, Vision, Life/AD&D Long term Disability, 401(k) Plan and Flexible Spending Account.

FLSA Classification:

Non-Exempt

POSITION OVERVIEW

We are recruiting for a Full

HOA OPERATIONS COORDINATOR.

The HOA Operations Coordinator serves as a key operational and administrative leader supporting the HOA Operations Director, General Manager, and Board of Directors. This position combines executive-level administrative support, operational coordination, and direct supervision of Front Desk employees.

SOME DUTIES AND RESPONSIBILITIES

include the following: . •Models professionalism, integrity, and accountability in all interactions. Provides direct administrative support to the HOA Operations Director and General Manager, including scheduling, correspondence, and project coordination. Manages incoming calls, ensures proper routing, and follows up on messages in a timely manner. Serve as a point of contact for resident inquiries, resolving complaints and concerns in a professional and timely manner. Promotes resident satisfaction through responsive, solution-oriented service. Provides accurate information and support to residents, Board members, employees, and external partners. Ensures all documents meet legal, procedural, and organizational standards prior to distribution. •Prepares, coordinates, and distributes Board agendas, Board Action Items (BAIs), and all meeting materials in a timely basis. Produces and completes accurate Board packets in advance of meetings, ensuring all required documentation is included and verified. Coordinates the annual approved budget mailing, including preparation, verification, and timely distribution to all members in compliance with governing documents and legal requirements, and serve as liaison with third-party vendors for printing and mailing, ensuring accuracy, deadlines, and completion tracking. Attends meetings, records, transcribes, and finalizes meeting minutes, maintaining accuracy and timely distribution. Education and/or Experience - Associate degree or higher preferred. Minimum 3 to 5 years of administrative, executive support, or office operations experience. Prior experience in HOA, property management, hospitality, or similar customer-focused environment strongly preferred. Supervisory or team leadership experience preferred, particularly in customer service or front desk operations. Experience supporting senior leadership or Board-level functions highly desirable. SCPDCA is an Equal Opportunity Employer and a

Drug-Free Workplace Pay:

$30.00 - $35.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Retirement plan Vision insurance

Work Location:

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