Director of Operations

Job Title:

Director of Operations Location:

ERIA Marina, 2300 Chestnut St, San Francisco, CA 94123 Role Overview The Director of Operations will oversee end-to-end execution of all events at ERIA Marina. This role is responsible for managing daily operations, coordinating event logistics, and ensuring seamless on-ground production. The CEO will lead sales and booking, while the Director of Operations will take full ownership of execution and delivery. Key Responsibilities Event Operations & Execution

• Lead on-ground production and execution of all events from start to finish
• Manage opening and closing procedures for the venue
• Oversee multiple events simultaneously, ensuring quality and consistency
• Maintain and update BEOs (Banquet Event Orders) with accurate event details Staffing & Workforce Management
• Plan and manage event staffing requirements
• Hire temporary staff based on event needs (no permanent staffing structure)
• Train, brief, and supervise event staff during execution Client & Guest Coordination
• Conduct site visits with clients and guests
• Act as the primary operations point of contact during events
• Ensure high-quality guest experience and smooth event flow Vendor & Logistics Management
• Coordinate with external caterers (no in-house food production)
• Manage vendor relationships including rentals, production, and services
• Handle logistics planning and execution for all events Inventory & Procurement
• Oversee ordering and management of bar and coffee supplies
• Ensure adequate inventory levels aligned with event requirements Reporting Structure
• Reports directly to the CEO
• CEO is responsible for event bookings and client acquisition
• Director of Operations is responsible for execution and delivery

Job Type:

Full-time Pay:

$96,131.50 - $115,771.27 per year

Work Location:

In person