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Operations Manager
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Retail Management
San Rafael, CA (In Person)
$75,000 Salary, Full-Time
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Job Description
Operations Manager Retail Management - 4.5 San Rafael, CA Job Details Full-time $65,000 - $85,000 a year 13 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Flexible schedule Qualifications Merchandising Talent management Team development Organizational skills Marketing operations Full Job Description Job Overview We are seeking a dynamic and proactive Operations Manager to lead our team and oversee daily business operations across multiple departments. In this vital role, you will drive efficiency, ensure excellent customer service, and foster a positive work environment. Your leadership will be instrumental in managing staff, optimizing processes, and maintaining high standards of quality and safety. This position offers an exciting opportunity for a motivated individual to make a significant impact within a fast-paced retail or service setting. Responsibilities Lead and supervise team members, including hiring, training, coaching, and performance evaluations to promote a motivated and skilled workforce Oversee inventory management, stock control, purchasing, and merchandising to ensure product availability and optimal presentation Manage store operations including POS systems, cash handling, cashiering, and sales management to maximize revenue and customer satisfaction Coordinate shift scheduling, employee orientation, and training programs to ensure smooth daily operations Implement effective marketing strategies and promotional activities to boost sales and customer engagement Conduct regular audits of bookkeeping, payroll processing, budgeting, and financial reports to maintain accuracy and compliance Foster strong communication with staff and customers to resolve issues promptly and enhance overall store experience Qualifications Proven management experience in retail or a related field with supervisory responsibilities Strong organizational skills with the ability to multitask efficiently in a fast-paced environment Excellent communication skills in multiple languages or bilingual capabilities are highly desirable Demonstrated expertise in inventory control, purchasing, merchandising, and retail math Experience with POS systems, cash handling procedures, payroll processing, and bookkeeping software Skilled in employee orientation, training & development, interviewing techniques, and leadership development Knowledge of retail sales strategies including pricing, marketing, store management, and sales management principles Ability to handle customer service issues professionally with phone etiquette skills Prior assistant manager or supervisory experience preferred; familiarity with wireless sales or grocery store operations is a plus Strong time management skills combined with organizational abilities to oversee daily store functions effectively Join us as an Operations Manager where your leadership will inspire teams, streamline operations, and elevate the customer experience. We value energetic professionals who thrive on building efficient workflows while fostering a welcoming environment for both staff and customers. If you're passionate about retail management and ready to make a difference—apply today!