Operations Manager - Automotive-Related Business

Operations Manager - Automotive-Related Business HR Partnership, Inc. - 2.6 Santa Maria, CA Job Details Full-time $100,000 a year 6 days ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Paid sick time Qualifications Vendor relationship building Operational cost reduction Managerial strategic planning Automotive repair Strategic management EHS Inventory optimization Vendor management Workflow management (operations management method) Employment law Environmental compliance Auto service management Bachelor's degree in business administration Operations Team development Key Performance Indicators Driver's License Managing budgets in a finance role Quality assurance Bachelor's degree Maintenance records management Team management Driving Financial control management Performance Improvement (PI) Vendor relationship management Bachelor's degree in operations management Quality control operations Business Administration Environmental regulatory compliance Productivity software Senior level Business POS systems Project leadership Escalation handling Operations Leadership Communication skills Staffing management Overseeing training Organizational budget management Staff development Performance evaluation

Full Job Description Company Profile:

Multi-location automotive-related service, repair and parts facilities, along the CA Central Coast.

Job Summary:

Operational Oversight:

Oversee daily operations throughout all locations, to ensure consistent service quality and productivity; Implement and maintain company policies, standard operating procedures and performance standards; Monitor workflow, facility organization and customer service levels, to optimize operations; Travel between all locations regularly to ensure operational excellence.

Staff Leadership & Development:

Supervise, train and support location Managers and Technicians, to foster a high-performing, team-oriented culture; Conduct regular performance reviews, coaching sessions and training programs, to enhance staff capabilities; Ensure adherence to labor laws, scheduling and staffing requirements.

Customer Service & Quality Assurance:

Maintain optimum customer service satisfaction levels, by addressing escalated issues and ensuring prompt resolutions; Enforce quality control measures for parts, installation, repairs, follow-up and related services; Monitor customer feedback and implement improvements to enhance overall customer experience.

Financial & Inventory Management:

Manage budgets, cost controls and profitability targets for each location; Analyze financial performance and identify areas for improvement or cost savings; Oversee inventory levels, product orders and vendor relationships, to ensure optimal stock and minimize waste.

Safety & Compliance:

Ensure all locations comply with OSHA and environmental safety standards; Maintain proper documentation for equipment maintenance, safety training and certifications; Promote a culture of safety awareness and accountability.

Strategic & Continuous Improvement:

Identify opportunities for operational efficiency, process improvement and growth; Collaborate with leadership to set performance goals, KPIs and strategic objectives; Lead special projects / initiatives, to improve operational capabilities.

Qualifications:

At least 5 years of operational leadership experience, preferably within the automotive or tire industries; Bachelor's degree in Business Administration, Operations Management, or related field preferred; or equivalent experience in a similar role considered; Proven, successful experience managing multiple locations and large teams; Astute leadership, time management, attention to detail, organizational, planning, effective multi-tasking, problem-solving, follow-through and customer service skills; Exceptional oral and written communication and interpersonal skills; Proficient with POS systems, scheduling software and the Microsoft Office suite of products; Working knowledge of automotive-related service, repair and product sales, procedures and inventory management systems; Ability to lift 40 pounds in weight Possess a valid CA driver's license, with a clean and insurance driving record, with a copy of H6 driving record, required; Ability to pass a drug test and pre-employment physical required.

Compensation:

$100K base salary for this full-time, exempt position.

Benefits:

6 paid public holidays annually; Paid vacation which begins accruing after 6 months of employment; 40 hours of standard CA annual paid sick time, which begins accruing on start date; 401(K) with annual company match; eligibility of which to enroll is on the 1st of the month following 60 days of employment; Medical, dental, vision insurance coverage offered for employee; Life insurance.

Working Hours:

8:00AM - 6:00PM, Monday - Friday, with weekends, as necessary, for managerial oversight.

Location:

Santa Maria, CA; travel between all facilities regularly

Pay:

$100,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): How many years of experience do you have in a leadership operations position within an automotive-related business? Do you have experience in the same capacity within the tire industry? How many years of experience do you have with the MS Office suite of products? Which POS systems do you have experience with? Do you hold a valid CA driver's license, with a clean and insurable driving record? Where do you live and is it within a commutable distance to Santa Maria, CA? The annual base salary for this full-time, exempt position is $100K. Does this meet your expectations?

Work Location:

In person