Hermes Logistics 38 Corporation, an independent service provider for FedEx , is seeking a highly motivated Business Contact (BC) to join our management team and oversee the daily operations of a FedEx Ground Pickup & Delivery operation. This position will serve as our second operations manager, and will work along side the existing manager as primary operational leaders responsible for driver management, safety, service performance, route execution, fleet oversight, and compliance with FedEx standards. The ideal candidate is a strong leader who thrives in a fast-paced environment, can manage multiple priorities, and is committed to building a high-performing team. This is a 6 day operation, so work schedule will include split Saturday coverage with other operations manager (twice a month). Requirements Previous management or supervisory experience required Strong leadership, communication, and problem-solving skills Ability to manage multiple employees and priorities simultaneously Proficient with computers, reporting systems, and operational software FedEx Ground Pickup & Delivery operations systems Route management and dispatch DOT compliance and safety programs Act as backup driver for PTO coverage, callouts, and overflow. (Must be Fedex Driver approved to complete this requirement) Responsibilities Oversee daily pickup and delivery operations to ensure service goals are achieved Manage route planning, dispatch, and daily execution Monitor service levels, scan compliance, customer service metrics, and operational performance Ensure all routes are properly staffed and vehicles are operational each day Coordinate contingency plans for call-outs, vehicle breakdowns, and service disruptions Train new drivers Conduct ride-alongs, performance evaluations, and coaching sessions Manage driver schedules, attendance, and productivity Address employee concerns and resolve operational issues promptly Foster a positive, safety-focused work environment Ensure compliance with FedEx Ground policies and procedures Monitor driver safety performance and conduct safety meetings Oversee accident investigations and corrective action plans Maintain DOT compliance and required documentation Ensure all vehicles meet company and regulatory standards Coordinate preventative maintenance schedules Monitor vehicle condition and repair needs Work closely with mechanics and vendors to minimize downtime Maintain fleet records and compliance documentation Review operational reports and identify opportunities for improvement Benefits Weekly pay 401(k) Health and Dental insurance Performance-based bonus opportunities Paid time off

Pay:

$65,000.00 - $90,000.00 per year

Benefits:

401(k) Health insurance Paid time off Relocation assistance

Work Location:

In person