Program Manager Product Operations

Job Description Company Summary EchoStar builds solutions that help families and communities stay connected. We'll launch your career and empower you to change lives. Our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. We serve millions of customers with offerings ranging from satellite to streaming services and global to personal networking solutions. Department Summary Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market. Job Duties and Responsibilities Program Manager Product Operations sought by DISH Wireless, L.L.C. in Littleton, Colorado. Manage product data lifecycle by owning the end-to-end setup process for new product introductions and the ongoing maintenance of the product master data. Ensure data integrity through regular cleansing and validation of product-related information. Identify opportunities to improve product data processes and develop new, efficient workflows. Serve as primary technical expert for key operational planning and management systems within our business unit. Manage all technical aspects of these systems, including implementing configuration changes and optimizations. Conduct daily maintenance, troubleshoot issues, and resolve technical problems related to system functionality and performance. Act as the main liaison with the internal IT department for all system-related technical discussions, integrations, and support. Lead the technical execution and implementation of approved system enhancements and new features. Develop proof-of-concept models within these systems to explore new functionalities and improve operational capabilities. Develop comprehensive project plans, outlining scope, objectives, timelines, and resource requirements. Collaborate with cross-functional teams (e.g., Product, Engineering, Sales, Supply Chain) to ensure aligned project execution. Oversee project implementation, ensuring on-time and within-budget delivery. Proactively identify and mitigate project risks, addressing challenges as they arise. Optimize product operations workflows by analyzing existing processes and implementing improvements. Effectively communicate project status and insights to stakeholders and external partners. Analyze product-related operational performance and key indicators using data-driven approaches. Manage change associated with process and system implementations, ensuring smooth transitions for affected teams. Maintain accurate project documentation, including status reports and training materials. Lead software deployment, integration, and user training initiatives for new operational tools or features. Define and document clear business requirements in collaboration with stakeholders. Design and manage the User Acceptance Testing (UAT) lifecycle to ensure solutions meet business needs.

Skills, Experience and Requirements Requires:

Master's degree (or foreign equivalent) in Industrial Engineering, Industrial Technology & Operations or closely related, plus 4 years of experience in job offered or similar roles. Also requires 2 years of experience with the following (which may have been gained concurrently): Supply Chain Planning tools

O9 SCOUT

ServiceNow Snowflake (SQL)

Google Suite, Excel, Google Gemini, Hive Salary Ranges Compensation:

$138,341.00/Year Benefits Employment is contingent on successful completion of a pre-employment criminal background check, which may include a drug test.

Rate of Pay:

$138,341/year Benefits information available at careers.dish.com. Apply at careers.dish.com.

Ref:

2026-97600 if applying externally through careers.dish.com;

Ref:

2026-97599 if applying internally. May also apply by emailing resume with (

Ref:

2026-97600 ) to tasharedservices@dish.com. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.