OPERATIONS COORDINATOR

The Operations Coordinator plays a vital role in supporting the day-to-day operations of Life Network. Working closely with the Director of Operations, this role provides essential support across facilities management, vendor coordination, and office operations to help ensure the organization runs smoothly and efficiently. This position requires strong administrative and organizational skills, the ability to manage multiple schedules and expectations, and a high aptitude for multitasking. The ideal candidate is personable, flexible, detail-oriented, and a proactive problem-solver who thrives in a self-directed environment. Strong interpersonal and communication skills are essential due to regular interaction with ministry supporters, staff, and vendors.

RESPONSIBILITIES

Administration Serve as the first face of Life Network, creating a welcoming environment for visitors and callersGreet guests and answer phones with professionalism and friendlinessAssist with day-to-day operations and management of office functionsReceive deliveries and manage incoming mail distributionMaintain and update administrative procedural manualAssist with staff birthday recognitions and coordinate flowers or gifts for staff and donors for special occasions (e.g., losses, new babies)Support staff development days and training programsAssist with special projects and events as neededCoordinate staff prayer requests and on-site prayer teamsSupport pre- and post-event banking and data management for major ministry events (e.g., Walk, Gala)All staff are required to participate in Life Networks major events Donor Care Collaborate with the finance department to ensure accurate donor processingCollaborate with donor care departments to accurately maintain records in the donor databaseRespond to donor inquiries in a prompt, friendly, and professional mannerAssist donors with account-related requests, including processing new gifts, updating contact information, and modifying donor records Operations Partner with the Director of Operations and Facility Technician on all building- and facility-related mattersProvide support with building maintenance and repairsSupport vendor coordinationOversee the facilities maintenance and repair software platformSupport onboarding and training logistics for new hiresSupport project coordination and operational workflowsSupport safety and security systems and trainingOrganize and maintain confidential filesOversee office and kitchen inventory and purchasingOversee office equipment functionality and maintenanceOversee monthly printer reporting and expense logsOversee postage distribution and expense logsSupport purchase order processing through reconciliation softwareCoordinate facility and equipment needs for directors and guestsServe as the liaison for phone system management and oversee its software platformWorking in collaboration with the Director of Operations and, in their absence, communicating directly with IT t...