Development Operations Manager

We are looking for an experienced Development Operations Manager to join our team in Norwalk, Connecticut. In this long-term HYBRID contract position, you will play a vital role in ensuring the efficiency and accuracy of donor data management and fundraising operations within our non-profit organization. This role is central to managing donor contributions, creating reliable processes, and supporting strategic fundraising initiatives that advance our mission.

Responsibilities:

• Oversee the processing of philanthropic contributions, ensuring all donations are accurately recorded and acknowledged in a timely manner.
• Collaborate with the Finance team to log incoming donations, manage deposits, and reconcile financial records with fundraising data.
• Administer the donor database, maintaining accurate records of gifts, donor information, and campaign tracking.
• Generate donor acknowledgment letters and tax receipts in alignment with organizational standards.
• Develop and maintain workflows to ensure consistent and efficient donation processing and documentation.
• Create and analyze fundraising reports and dashboards to track donor engagement and campaign performance.
• Identify trends in donor giving to support retention strategies and revenue growth.
• Train staff on donor database best practices and provide ongoing support for data entry and reporting.
• Support fundraising campaigns through donor segmentation, prospect tracking, and strategic list management.
• Recommend and implement process improvements to optimize fundraising operations.