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Guest Experience & Operations Manager

Job

The Nail & Wax Room

Wallingford, CT (In Person)

$45,076 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/12/2026

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Job Description

We are seeking an experienced Spa Manager to oversee the daily operations of two busy salon/spa locations. The ideal candidate is organized, professional, customer-service driven, and experienced in the beauty industry.
Preferred Qualifications:
Experience in the salon and/or spa industry Licensed Esthetician or Cosmetologist preferred Strong customer service and communication skills Management and leadership experience Excellent organizational and multitasking abilities Comfortable handling phones, scheduling, and client interactions Cash handling experience Ability to create and implement systems and operational procedures
Responsibilities Include:
Managing staff schedules Overseeing daily salon operations Supervising and supporting team members Purchasing and inventory management Implementing systems and improving workflow efficiency Ensuring exceptional client experiences across both locations This position requires someone who is motivated, dependable, detail-oriented, and able to thrive in a fast-paced environment.
Pay:
$18.00 - $25.00 per hour
Benefits:
401(k) matching Employee discount Flexible schedule Retirement plan
Work Location:
In person